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36,991 Responses to “Pre-sales Questions”

    • Hello, nice to hear you would like to recommend our plugin. WPML affiliate program should work for bloggers as well. A lot of bloggers use it, but let me double check it in our system…

  1. Hi,

    Can I use my own translations when creating posts and pages? I just need the functionality of switching languages (Spanish and English) with just one click on the home page. Thanks.

    • Hi, WPML doesn’t translate your content automatically. It is you who provides the translations. WPML will let to switch the language versions easily.

  2. I want to know wpml allow to setting user role?

    e.g. Admin create the standard language in ENG and Japan, and other staff to do data entry, We not prefer the staff can edit the language.

    Thanks

    • Admin create the standard language in ENG and Japan, and other staff to do data entry, We not prefer the staff can edit the language.

      If you mean that you want to allow the admin to add a new language, you will achieve it with WordPress regular roles and capabilities. Adding a new language is done with WPML settings. Only WordPress admins have access to plugins and their settings by default.

    • Hi Michele, I can see here that people use this theme with WPML and the them author helps them to solve their problems. Yet the author says directly “The theme is not 100% fully compatible with WPML” and explains why.

      We have a showcase showing different sites done with WPML but I cannot remember if there was one created with this particular theme
      http://wpml.org/showcase/

  3. We have 5 languages to support on our site. The site has a custom theme and uses a Plugin called Visual Composer from WP Bakery (http://vc.wpbakery.com/) to manage the layout of the page content.
    Is your product compatible with Visual Composer? We have numerous TLDs (top level domains) that we’re wanting to regionalize.

  4. Hi,

    We’re looking to create a site with the following languages: English, French, Spanish, Chinese, Punjabi, Hindi and Tagalog (language used by many in the Philippines)

    My developer does not believe that WordPress has translations for Punjabi or Hindi, and that the latest translation for Tagalog is 3.9.1. I’m not overly technical but does this mean that even if we did purchase your plugin we couldn’t get it to work for the languages above?

    Also, for Arabic, how would we get the text to go from right to left (the opposite of what we do in english where it flows left to right)

    Thanks for your help.

  5. Hello! I bought WPML last year and it seems that my account has expired . I get this message: “Your WPML account has expired, so you cannot download new versions or access our support.”

    Would that also means that I won’t be able to keep using the plugin in my webiste, unless I buy another subscription?

    Thanks you for your attention.

    • Hi Ievth,
      you can still use the plugins you downloaded. But without renewal you cannot ask questions in our support forum and you cannot access new versions of our plugins.

  6. Hi, I have this website http://naturalvitamins.gr/ and my theme uses woocommerce (included, I didnt installed it). Theme and plugin is in English. I would like to translate woocommerce in Greek (dont forget it is included -> /themes/theme/plugins/woo..). How is it possible to translate woo with WPML?I need an extra plugin for it? Changing .po, .mo files doesnt work.

    • Are you looking to have a WordPress site only in Greek, or multilingual in English and Greek?

      If you need a multilingual site, WPML is your solution. If you need Greek only, you don’t need WPML. You need to locate the Greek translations for WooCommerce and install them.

    • Hi, if your only need is to translate the strings provided with WooCommerce plugin to Greek, you don’t need anything extra. If you have your WordPress in Greek installed it should automatically recognize the Greek translations.

      However, you will need this plugin
      https://wordpress.org/plugins/woocommerce-multilingual/

      it works with WPML (CMS or lifetime subscription) to make your whole online store multilingual. Which means to run it in more than one language. For example in English and in Greek.

      • I need my WP multilingual. But the problem is that I want to translate everything of woo in greek. For example Add to Card button. If i go translate the strings of woo in theme its ok, but i m looking for a solution (probably wpml) that will translate everything in woocommerce without the need of string editing.

        • Hi Nikos, I’m not sure if I follow you. If a theme or a plugin includes po/mo files no manual string editing is required. WooCommerce Multilingual plugin lets you translate your products, products categories etc. WooCommerce string translations is a separate issue. WPML supports it as well. But you don’t need WPML to translate your wooCommerce theme/plugin dependent strings. You will need WPML and WooCommerce Multilingual plugin to manage your product translations, deal with different currencies etc.

  7. Hello,
    we have to build a multilanguage website in which the menu items are different depending on the language.
    For ex. the English page has the full menu while the Polish one only has half of the items.

    Is it possible to handle this situation with your plugin?

    Thanks,
    Nicola.

    • Hi Nicola, yes, this is possible with WPML. You have full control on the menu. Some of the menu items might not have their equivalents in different languages and it will not be a problem.

    • Hi Glen, here they are:
      Chinese (Simplified)
      Chinese (Traditional)
      Danish
      Dutch
      English
      French
      German
      Italian
      Japanese
      Russian
      Spanish
      Albanian
      Arabic
      Armenian
      Basque
      Bosnian
      Bulgarian
      Catalan
      Croatian
      Czech
      Esperanto
      Estonian
      Finnish
      Greek
      Hebrew
      Hindi
      Hungarian
      Icelandic
      Indonesian
      Irish
      Korean
      Kurdish
      Latin
      Latvian
      Lithuanian
      Macedonian
      Malay
      Maltese
      Moldavian
      Mongolian
      Nepali
      Norwegian Bokmål
      Persian
      Polish
      Portuguese (Brazil)
      Portuguese (Portugal)
      Punjabi
      Quechua
      Romanian
      Serbian
      Slovak
      Slovenian
      Somali
      Swedish
      Tamil
      Thai
      Turkish
      Ukrainian
      Urdu
      Uzbek
      Vietnamese
      Welsh
      Yiddish
      Zulu

      But even if your language is not included in that list, you can always add it manually.

  8. Hey guys! Sorry but I had no other option. I just bought the WPML and when I tried to download it asked me to login. Well, how can I login if I never registered?? I just bought it!!!
    Can anyone help me?? I could not post on the Forum since I have no login… 🙁

  9. Hi,

    If I buy the Multilingual CMS at 79$ do you offer an upgrade to Multilingual CMS Lifetime allowing me time to test your solution before to select this final option?

    Regards,
    Philippe

    • Hi Philippe, that’s right. When you purchase WPML CMS for $79, you can still upgrade to Lifetime later just paying the difference.

  10. Hi,

    I use allready morte then 4 years wmpl and i am very happy with it. But now it’s time for a upgrade.
    questions
    – when i buy and install the plugin shall i use any content? Must i do adjustments?
    – is it possible to show all languages like in the bottom of your webpage and not in a dropdownmenu

    thx
    Mike

  11. Hello, can I purchased WPML Multilingual CMS to test the installed WordPress theme to a different domain than the final domain? For example. install WPML to domain test.example.com and after testing the operation of the theme, WPML uninstall and install it on the final domain http://www.fin-web.com? Thanks

  12. Hi,

    can I use the license “Multilingual CMS Lifetime” on different websites or do I have to buy one license per website?

    Thanks for your answer.

    Mats

  13. Can I achieve this using this plugin, if so how, we planning to buy this.

    We have developed two website for one same organization (two different businesses) which both are in English language.

    Now the requirement is, it should be converted to WordPress and should be like as follow.

    http://www.company.com (Home page will have switch for both sub sites) 1. business1.com (arabic/english) 2. business2.com (arabic/english)

    How can i do this in WordPress? how to categorize both site in one WP and again how can I make two languages in each site.

    I am sorry we are not live yet to show anything, working on local host

    • Dear Dusan,
      thank you for your interest in WPML and your questions.
      We have a fully automated process of purchasing WPML. You can pay using PayPal or 2Checkout with a credit card without having an account. Once your account is created you can edit your company data which will be displayed in your tax invoices (in your WPML Account settings).

  14. Hello WPML Team,

    in your documentation your talking about virtual subdirectories for different languages. What does that in mean form a SEO perspektive? Are there crawlable, unique URLs for every page in a different language with meta tags for rel=”alternate” and hreflang=”x”?

    Can I create my own URL structure without WPML creating virtual subdirectories and still use the plugin to easily maintain posts in different languages?

    Thanks in advance

    Yves

  15. I want to make my site multi lingual mainly German and English, the site itself has a graphical auto scrolling home page with images and text. Will WPML detect what country the site is being viewed from and change the text to suit.

    • WPML includes browser language detection:
      http://wpml.org/documentation/getting-started-guide/language-setup/automatic-redirect-based-on-browser-language/

      This will switch to the visitor’s language, if your site includes it.

      WPML works great with most themes. I’m not sure what theme you are using, but if it’s compatible with multilingual sites, you will see everything translated. Please note that WPML doesn’t automatically translate your content. It’s a tool that lets you translate yourself.

      • Thanks, I am not a web site coder or developer, I just purchased a WP theme and after some trial and error produced what I consider a pleasing website.

        I am using WP Bandit feather, which version of WPML would I need?

        As the site home page is an animated slide show with text overlaid. I would like this text to change language automatically upon detection of the site visitors country.

        Thanks

        • Hi Pete,
          for most themes bought at theme stocks you will need the CMS license. It includes ‘WPML String Translation’ module which will help you to deal with theme dependent strings.

          About language automatic detection. WPML can only redirect your user to his/her language version (if available). Your task is to make each page of your site translation ready. I’m not sure if all ‘WP Bandit feather’ features (indlucing sliders) are translation ready. It’s not in our theme compatibility list. I tried to check this out but their support forum is closed for not registered users.

  16. Hi,

    We are evaluating this plugin for potential use as standard for all multilingual sites we are developing, however it seems unclear of the current status of compatibility of Advanced Custom Fields? ACF is already a standard in our development, so it is not an option to change this.

    Thanks

  17. Hello, I’m very interested to start using WPML, but I gave some concerns:
    1) my site already exists in 2 languages. I’ve usied the qtranslate plugin. So I wonder if I’ll have to redo every page and post?
    2) I’m using the Photocrati theme. I’ve seen that several persons have already asked if it’s compatible, but I haven’t seen an answer.
    3) How much does a license cost? Photography is a hobby and even though I often work for events it’s always for free.

    Best regards,

    Pat

  18. HI,

    We are a non-profit and i was wondering, the free subscription, is it the same functionnality as the 195$ package or is itlimited like the basic version ?

    If we decide to go with non-profit subscription, the certificate info you need is a letterhead letter stating our mandate and non-profit organization registration # ?

    Thanks

    Denis

    • Hi Denis,
      yest the functionality is the same. So it’s full.
      > the certificate info you need is a letterhead letter stating our mandate and non-profit organization registration # ?
      That would be good. Anything which proves you’re a non profit organization is welcome.

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