Have a question? Need clarification? Leave a comment here and get an answer.
37,028 Responses to “Pre-sales Questions”
Hello,
I am taking over production on a website that seems to have been affected by the ‘thousands of images on upload’ issue. Looks like they have WPML 2.9.3 installed. They are running WP 4.0.1. Will updating to the latest WPML release protect against this issue moving forward? If so, pls confirm that the “Multilingual CMS” $79 USD version contains: WPML CMS Nav, WPML Media, WPML Sticky Links, WPML String Translation, WPML Translation Management. Also, if you could let me know an efficient procedure that would allow for the removal of the extraneous image entries in the current system, that would be awesome. Many thanks.
Hi Aaron,
yes, this is a known issue (a WPML bug in an old version (fixed now)). Our support people will help you to handle this.
Yes, Multilingual CMS” $79 USD version contains all the add-ons you are asking for.
This is good news, thanks for that! Regarding the update, do we just deactivate the old products and then upload the new ones into the wp-content plugins directory? I’m asking because we don’t see an update mechanism in the plugin section. What does this mean for the current configuration and data we have already?
Yes, that’s right. Basically you have to options:
1. Via FTP
You upload the plugins manually.
(you can create a separate directory first, upload the files – it will take a while and then renamed to folder)
2. Via the admin panel of WordPress.
First you disable and remove the old plugins and then upload an enable the new ones.
You will not lose your translations.
If you have any further technical questions, please feel free to ask them at our support forum.
I have used WPML before and I’d like to use it again, but I stopped using it earlier because there was no support for country domains yet instead of language directories. I would like to know if this is already supported before I buy a license.
I know domain mapping works excellent, I use it on my other network. But for this particular project we want to get -off- a network setting and run ONE site with each langauage having its own domain. In the much older version it states that domain support will be coming soon but as I understand from your reply this still hasn’t been worked on?
If I would buy the Multilingual CMS for $79 Dollars and not renew the account after a year, would it stop functioning and rendering the website where its implemented useless?
Or does the account renewal just affect the access to your updates and forums, but would leave the plugin working?
i need to translate my website to work in tow languages english and (arabic which is RTL) , i need to know if this plug in will be able to add a button in the header to switch between arabic and english when user select arabic this switch button switch language to arabic and switch the website to RTL Mode ….only the website not the wordpress dashboard …if this plugin can do this i will buy a life time license
Dear Karim,
WPML supports Arabic and other RTL languages. But please note, that WPML won’t translate your content automatically. You provide the translations. You will also need a theme with RTL support because as you probably know, RTL support includes also special CSS for images, menus etc.
For example Avada theme is a theme which comes with RTL support.
If your theme doesn’t have a special CSS for RTL, you will need to provide it yourself. More reading:
About the language switcher.
You can easily add your language switcher in your widget or in your footer. You do this with a few clicks. But if you want to add your switcher in other places you will need to add a line of special code in your php file. Our support people can help you with this.
I’m still trying to do thr RTL setup in my WP. I copied “ALL FILES” from Arabic http://ar.wordpress.org by ftp in wordpress/wp-content/languages and in wordpress/wp-content/themse/convertible/languages
Is this correct? As the tutorial is not giving the precise path.
Hi Martin,
if you want to copy WordPress core languages you should use wp-content/languages/ as your destination folder.
The folder you used is for your theme translations.
Marin, one more tip.
If you install WPML String Translation module, in your WPML-> Themes and plugin localozation panel you will see an option:
Select how to get translations for WordPress core
– WPML will automatically download translations for WordPress
– I will download translations for WordPress and save .mo files in wp-includes/languages
If you check the first one WPML will add the files automatically for you.
Hi,
it is recommended to stick to the recent version (both WPML and WordPress). The upgrade process with our new Installer is super easy: http://wpml.org/faq/install-wpml/
but if you need to upgrade from an old version of WPML which wasn’t using the Installer, you have two possibilities:
1. You upload the plugins manually via FTP
2. Via your WordPress panel.
First you disable and remove the old plugins and then upload an enable the new ones.
You will not lose your translations.
If you have any further technical questions, our support forum will help.
What I meant was that if I buy the Multilingual Blog will I be able in the feature to upgrade my subscription to the Multilingual CMS by just paying the price difference?
My client has a lot of domains and now wants to make a brand new concept. We are wondering if it is possible to translate titles, headings, meta description, key search words and alt. image titles with WPML. The option is to build different web pages/WP-installations for each domain in each language/country. The Swedish site already has good ranking but is going to be redirected to the new one. Now, question is if we can reach the same level of optimization for all the languages with wpml or if it is still better to use different domains, and focusing on different key words in the different languages. I hope I described it clearly.
Thank you!
Hi Marcus,
WPML supports image translation (you will need Media translation module for this, it is included in the WPML CMS package) – it means you upload your pictures once and then you can translate img titles and alternative texts. WPML is also fully compatible with the famous WordPress SEO by Yoast plugin and with its help you will be able to translate all meta data. No doubt it is easier to maintain one WordPress installation than a few separate ones.
Would it be possible to purchase the Multilingual CMS version (yearly license) and then upgrade to the lifetime license say within one month of purchase?
Hi John, thank you for your question. Yes, this is possible. You can upgrade to lifetime anytime and if you do before your yearly subscription expires (within a year) you will pay only the difference. You will find a link for this in your WPML account.
WPML provides you an interface allowing to translate all your WordPress elements: posts, pages, menus, tags, categories, custom post types, custom fields, different strings etc. So WPML makes you WordPress site multilingual but doesn’t translate your contents. To translate your texts you have to possibilities:
1. To provide the translations yourself
2. To send a post/page to our professional translators from ICanLocalize service. This is integrated with WPML so you can do this directly from your WordPress admin and you also receive it directly to your WordPress.
Here you will see a video how it works: http://www.icanlocalize.com/site/services/wordpress-translation/
If I purchase the full package of plugins can I install it on a development wordpress install for testing before moving it to a live environment using just the one license?
Hi, Somebody recommend wpml woocommerce for this site I am building for some friends, however I see I need extra plugins so it work as it should, my question is, the only feature they need in the store its to put the prices in one currency and show another in the product information.
For example the store main currency will be US Dollar, but the prices visitors will see will be as MX pesos. What version of WPML recommend I buy? I don´t need other languages translation the site will be only in spanish.
Hi Adan,
thank you for your interest in WPML and eCommerce.
To achieve what you need you should purchase CMS licence.
To make your multilingual store with different currencies you will basically need 3 plugins:
– WooCommerce (a free plugin made by WooThemes)
– WooCommerce Multilingual (a free plugin made by us)
– WPML CMS subscription
As you will see there are more required plugins listed there but most of them are WPML modules and you will find them all in your WPML account when you buy WPML CMS license.
I write because I have seen on other websites selling the WPML plugin, however sell it for a single license. He wanted to know if I buy the Lifetime license I can do the same, ie sell the plugin to my clients without notifying WPML you’ve sold or used my plugin in different websites or clients. Is this possible?
Hi Fdo, reselling WPML is illegal. We are the only legal WPML providers. Wouldn’t you mind if I ask where you saw someone selling WPML? If you buy your WPML license you can use it for all the site you are building but it cannot be used for resell.
Hi, I am now a Multilingual Blog user, it mentions to upload to upgrade to “Multilingual CMS Lifetime” will need 166 which is result of 195-29. I like to know if it is 116 upgrade from “Multilingual CMS” to “Multilingual CMS Lifetime”?
Hi,
is it possible to upgrade to newer version of WPML later (each time) when it’s released? I would like to buy licence for 195$ but I need assurance that I can always use the newest version of WPML… for example now I’ll install version 1.5 and when you release version 2.0 will I be able to install it?
Yes, our Lifetime account ($195) gives you access to all upgrades of WPML. Right now, WPML’s version is 3.1.8.4. WPML 3.2 is expected to go out in about 2-3 weeks. You will be able to download that version, as well as all following versions.
Hi, I am very much interested to buy the Lifetime account WPML, But I have a question to ask before I make the purchase. Previously, I had a domain which I used for almost a year+ http://www.erumscience.com but now I have created a website with a new domain’s name http://www.erumscience2u.com for the same company , if I purchased this WPML for the later domain ,that is for http://www.erumscience2u.com . I would like to know whether Is there any ways that I can transfer the whole website with the WPML to my first Domain’s name that is http://www.erumscience.com created a year ago.
Can I use my Apple Ipad Air to do the purchase as well as uploading plugin process? Pls advise!
On my site there are 4 WPML plug_ins which are to be updated
WPML CMS nav 1.2.2
WPML Media 1.0.0
WPML Multilingual CMS 2.2.2.1
WPML TRansmlation Management 1.2.2
Can you tell me what i need to purchase and how i can update these items without my translations getting lost.
Hi John,
you need to purchase either ‘Multilingual CMS’ or ‘Multilingual CMS Lifetime’ to get access to the plugins you are mentioning. You will not lose your translations while upgrading, even if you remove your plugins.
I’d like to purchase the account. 🙂
Before, could you explain more what ‘unlimited sites” mean?
Does that mean you offer the unlimited number of websites? or others?
Answer Please 🙂
Hello,
thank you for your interest in WPML.
‘Unlimited sites’ means that you need only one WPML license and you can use WPML on all your websites you build for your and your customers.
Im interesting in promoting your plugin and would like to have more information on the affiliate terms. I have asked the support team but they have told me to ask my questions regarding the affiliate tearms here
I would like to know what kind of traffic is allowed. Are there any limitations? Can it be promoted by adwords,ppc, ppv,.etc..
Hi Jimmy,
it is nice to hear that you are interesting in helping to promote our plugin. And it it also nice that you are asking us before implementing your ideas.
Let me explain a few things to better understand the point. WPML is trademarked, so WPML users should not create ads for it, except in their own sites. The best way to promote WPML by bloggers (and happy users) is to write to their own audience, about their personal experience with WPML and how they’ve used it on their real projects. Comparison posts between WPML and other plugins are also effective marketing ways. Before I joined the company I was a happy WPML user myself and I posted such a comparison myself on my private blog:
It is in Polish but I’m sure you will get the idea. If you scroll down the page you will see a table comparing WPML and other multilingual plugins. This article attracted a lot of traffic to my site. I’m sure you can successfully use similar ideas. I hope that helps.
Hi Nicola,
we will check it in our system. If the notification wasn’t sent indeed, we will extend your subscription for two more weeks and this way you will be able to renew it using the discount price. I will keep you posted. Thank you for your patience.
Hi Nicola, I conform: the automatic notification wasn’t sent to you. Sorry for the inconvenience. Your subscription has been extended to the end of the month. Now you can renew it.
Hi, I am considering buying WPML but only if the basic version fits my needs. How can I be sure that the features available in this “multilingual blog” version are suitable in my case?
Do you have a possibility of having a trial version for 30 days ?
Sorry, but we don’t have a trial version of WPML. If you buy the Multilingual Blog version and see that you need features that are only available in the Multilingual CMS, you can always upgrade. When you upgrade, you only need to pay the difference.
If you are not happy with WPML you can receive a full refund, up to 30 days from the date of your purchase.
I am one of the core developers for Antergos, an open source project that produces a Linux distribution. Antergos is available to anyone who wishes to use it at no cost. While not officially a non-profit organization, we do not have any income besides the donations from our users and we do not pursue making a profit of any kind. We are migrating our online services to WordPress (website, forum, and wiki) and will need the sites to be multilingual. So, my question is: Do we qualify under your non-profit program?
Hi, I’ve bought the plug in, but I didn’t get the user account email, and when I try the password recovery, it doesn’t send me any emails… this is the only place i could ask without my registration..
Hi,
I bought this plugin years ago and now I can’t login and even tried to get a new password, didn’t work and many computers after I can’t find the logininfo etc. So can you please help me so I can login.
Hello,
I am taking over production on a website that seems to have been affected by the ‘thousands of images on upload’ issue. Looks like they have WPML 2.9.3 installed. They are running WP 4.0.1. Will updating to the latest WPML release protect against this issue moving forward? If so, pls confirm that the “Multilingual CMS” $79 USD version contains: WPML CMS Nav, WPML Media, WPML Sticky Links, WPML String Translation, WPML Translation Management. Also, if you could let me know an efficient procedure that would allow for the removal of the extraneous image entries in the current system, that would be awesome. Many thanks.
Hi Aaron,
yes, this is a known issue (a WPML bug in an old version (fixed now)). Our support people will help you to handle this.
Yes, Multilingual CMS” $79 USD version contains all the add-ons you are asking for.
This is good news, thanks for that! Regarding the update, do we just deactivate the old products and then upload the new ones into the wp-content plugins directory? I’m asking because we don’t see an update mechanism in the plugin section. What does this mean for the current configuration and data we have already?
Yes, that’s right. Basically you have to options:
1. Via FTP
You upload the plugins manually.
(you can create a separate directory first, upload the files – it will take a while and then renamed to folder)
2. Via the admin panel of WordPress.
First you disable and remove the old plugins and then upload an enable the new ones.
You will not lose your translations.
If you have any further technical questions, please feel free to ask them at our support forum.
Once you have a new version installed, please follow these instructions:
http://wpml.org/faq/install-wpml/
and future upgrades will be more easier.
Awesome. Thanks for the help.
Hello,
I have used WPML before and I’d like to use it again, but I stopped using it earlier because there was no support for country domains yet instead of language directories. I would like to know if this is already supported before I buy a license.
Thanks
Hello,
WPML supports sub-domains as an alternative for language directories. Is this what you need?
If we mean however domain mapping, more custom work is required but still possible:
http://wpml.org/documentation/essential-multilingual-plugins/multilingual-site-network-with-domain-mapping/
I know domain mapping works excellent, I use it on my other network. But for this particular project we want to get -off- a network setting and run ONE site with each langauage having its own domain. In the much older version it states that domain support will be coming soon but as I understand from your reply this still hasn’t been worked on?
Hi there,
If I would buy the Multilingual CMS for $79 Dollars and not renew the account after a year, would it stop functioning and rendering the website where its implemented useless?
Or does the account renewal just affect the access to your updates and forums, but would leave the plugin working?
Could you please clarify?
Thanks
Hi there,
It won’t stop working but you will lose access to support forum and future upgrades.
i need to translate my website to work in tow languages english and (arabic which is RTL) , i need to know if this plug in will be able to add a button in the header to switch between arabic and english when user select arabic this switch button switch language to arabic and switch the website to RTL Mode ….only the website not the wordpress dashboard …if this plugin can do this i will buy a life time license
Dear Karim,
WPML supports Arabic and other RTL languages. But please note, that WPML won’t translate your content automatically. You provide the translations. You will also need a theme with RTL support because as you probably know, RTL support includes also special CSS for images, menus etc.
For example Avada theme is a theme which comes with RTL support.
If your theme doesn’t have a special CSS for RTL, you will need to provide it yourself. More reading:
http://wpml.org/2011/12/adding-rtl-support-for-theme/
http://wpml.org/documentation/theme-compatibility/build-rtl-wordpress-themes/
http://wpml.org/2011/06/creating-right-to-left-rtl-wordpress-sites/
About the language switcher.
You can easily add your language switcher in your widget or in your footer. You do this with a few clicks. But if you want to add your switcher in other places you will need to add a line of special code in your php file. Our support people can help you with this.
Hello,
I’m still trying to do thr RTL setup in my WP. I copied “ALL FILES” from Arabic http://ar.wordpress.org by ftp in wordpress/wp-content/languages and in wordpress/wp-content/themse/convertible/languages
Is this correct? As the tutorial is not giving the precise path.
Thanks.
Hi Martin,
if you want to copy WordPress core languages you should use wp-content/languages/ as your destination folder.
The folder you used is for your theme translations.
If would be best if you ask all your technical questions in our support forum:
https://wpml.org/forums/forum/english-support/
Marin, one more tip.
If you install WPML String Translation module, in your WPML-> Themes and plugin localozation panel you will see an option:
Select how to get translations for WordPress core
– WPML will automatically download translations for WordPress
– I will download translations for WordPress and save .mo files in wp-includes/languages
If you check the first one WPML will add the files automatically for you.
Hi, after I purchase a version of WPML will it be easy to upgrade to another one if the previous one doesn’t suit my needs?
Hi,
it is recommended to stick to the recent version (both WPML and WordPress). The upgrade process with our new Installer is super easy:
http://wpml.org/faq/install-wpml/
but if you need to upgrade from an old version of WPML which wasn’t using the Installer, you have two possibilities:
1. You upload the plugins manually via FTP
2. Via your WordPress panel.
First you disable and remove the old plugins and then upload an enable the new ones.
You will not lose your translations.
If you have any further technical questions, our support forum will help.
What I meant was that if I buy the Multilingual Blog will I be able in the feature to upgrade my subscription to the Multilingual CMS by just paying the price difference?
Yes, that works exactly like you describe. You will find a link for that in your WPML account.
Hello,
Can you write invoice to company in EU? I will buy plugin through my personal paypal account (not company). I need this for my accountant.
Yes, you can.
Here you will find out how it works:
http://wpml.org/faq/getting-your-tax-invoice-after-buying-wpml/
Will WooCommerce Gateways Country Limiter allow me to disallow all sales to any country I choose?
In other words, I need to prevent sales to the EU due to the upcoming VAT rules regarding online courses.
Hi Dario, thanks for your question and your interest in our WooCommerce Multilingual plugin. Please take a look at this doc and the screenshots:
http://wpml.org/documentation/related-projects/woocommerce-gateways-country-limiter/
It think you will find all the answers there.
Brilliant!
I should have found that on my own! 😉
Hello,
My client has a lot of domains and now wants to make a brand new concept. We are wondering if it is possible to translate titles, headings, meta description, key search words and alt. image titles with WPML. The option is to build different web pages/WP-installations for each domain in each language/country. The Swedish site already has good ranking but is going to be redirected to the new one. Now, question is if we can reach the same level of optimization for all the languages with wpml or if it is still better to use different domains, and focusing on different key words in the different languages. I hope I described it clearly.
Thank you!
Best Regards,
Marcus
Hi Marcus,
WPML supports image translation (you will need Media translation module for this, it is included in the WPML CMS package) – it means you upload your pictures once and then you can translate img titles and alternative texts. WPML is also fully compatible with the famous WordPress SEO by Yoast plugin and with its help you will be able to translate all meta data. No doubt it is easier to maintain one WordPress installation than a few separate ones.
Would it be possible to purchase the Multilingual CMS version (yearly license) and then upgrade to the lifetime license say within one month of purchase?
Hi John, thank you for your question. Yes, this is possible. You can upgrade to lifetime anytime and if you do before your yearly subscription expires (within a year) you will pay only the difference. You will find a link for this in your WPML account.
Want to create a site english with Mandarin translation.
How good is this plugin at translating english to Mandarin?
Hi Caroline,
WPML doesn’t translate your contents automatically. Here you will fin out the reasons why:
http://wpml.org/faq/does-wpml-support-machine-translation/
WPML provides you an interface allowing to translate all your WordPress elements: posts, pages, menus, tags, categories, custom post types, custom fields, different strings etc. So WPML makes you WordPress site multilingual but doesn’t translate your contents. To translate your texts you have to possibilities:
1. To provide the translations yourself
2. To send a post/page to our professional translators from ICanLocalize service. This is integrated with WPML so you can do this directly from your WordPress admin and you also receive it directly to your WordPress.
Here you will see a video how it works:
http://www.icanlocalize.com/site/services/wordpress-translation/
If I purchase the full package of plugins can I install it on a development wordpress install for testing before moving it to a live environment using just the one license?
Hi Martin, yes, of course. You can even use one license for all the sites your are building.
Hi, Somebody recommend wpml woocommerce for this site I am building for some friends, however I see I need extra plugins so it work as it should, my question is, the only feature they need in the store its to put the prices in one currency and show another in the product information.
For example the store main currency will be US Dollar, but the prices visitors will see will be as MX pesos. What version of WPML recommend I buy? I don´t need other languages translation the site will be only in spanish.
Hi Adan,
thank you for your interest in WPML and eCommerce.
To achieve what you need you should purchase CMS licence.
To make your multilingual store with different currencies you will basically need 3 plugins:
– WooCommerce (a free plugin made by WooThemes)
– WooCommerce Multilingual (a free plugin made by us)
– WPML CMS subscription
Here you will find the details:
http://wpml.org/documentation/related-projects/woocommerce-multilingual/
As you will see there are more required plugins listed there but most of them are WPML modules and you will find them all in your WPML account when you buy WPML CMS license.
Hello.
I write because I have seen on other websites selling the WPML plugin, however sell it for a single license. He wanted to know if I buy the Lifetime license I can do the same, ie sell the plugin to my clients without notifying WPML you’ve sold or used my plugin in different websites or clients. Is this possible?
Greetings and thank you very much
Hi Fdo, reselling WPML is illegal. We are the only legal WPML providers. Wouldn’t you mind if I ask where you saw someone selling WPML? If you buy your WPML license you can use it for all the site you are building but it cannot be used for resell.
Hi Agnes
Sorry for the delay.
Find WPML resellers on the internet is very easy. Search and find many suppliers. It is really easy.
Glad to know your news and see that is not legal.
Greetings and thank you very much
Hi, I am now a Multilingual Blog user, it mentions to upload to upgrade to “Multilingual CMS Lifetime” will need 166 which is result of 195-29. I like to know if it is 116 upgrade from “Multilingual CMS” to “Multilingual CMS Lifetime”?
“to upload” in the first line was typo:)
Hi, you always pay the difference when upgrading. So if you want to upgrade from CMS to Lifetime, yes, you will pay $116 (195-79).
Hi,
is it possible to upgrade to newer version of WPML later (each time) when it’s released? I would like to buy licence for 195$ but I need assurance that I can always use the newest version of WPML… for example now I’ll install version 1.5 and when you release version 2.0 will I be able to install it?
Kind regards,
Tomas
Yes, our Lifetime account ($195) gives you access to all upgrades of WPML. Right now, WPML’s version is 3.1.8.4. WPML 3.2 is expected to go out in about 2-3 weeks. You will be able to download that version, as well as all following versions.
Thank you for fast answer.
Hi, I am very much interested to buy the Lifetime account WPML, But I have a question to ask before I make the purchase. Previously, I had a domain which I used for almost a year+ http://www.erumscience.com but now I have created a website with a new domain’s name http://www.erumscience2u.com for the same company , if I purchased this WPML for the later domain ,that is for http://www.erumscience2u.com . I would like to know whether Is there any ways that I can transfer the whole website with the WPML to my first Domain’s name that is http://www.erumscience.com created a year ago.
Can I use my Apple Ipad Air to do the purchase as well as uploading plugin process? Pls advise!
Hi Alan,
your question is actually about moving a WordPress site. You can use the Duplicator plugin for example:
https://wordpress.org/plugins/duplicator/
Here you will find some guidelines:
http://lifeinthegrid.com/support/knowledgebase.php?article=3#installer-ui
To purchase WPML use this page:
http://wpml.org/purchase/
here you will find the installation instructions:
http://wpml.org/faq/install-wpml/
Hi,
On my site there are 4 WPML plug_ins which are to be updated
WPML CMS nav 1.2.2
WPML Media 1.0.0
WPML Multilingual CMS 2.2.2.1
WPML TRansmlation Management 1.2.2
Can you tell me what i need to purchase and how i can update these items without my translations getting lost.
Thanks,
John
Hi John,
you need to purchase either ‘Multilingual CMS’ or ‘Multilingual CMS Lifetime’ to get access to the plugins you are mentioning. You will not lose your translations while upgrading, even if you remove your plugins.
I’d like to purchase the account. 🙂
Before, could you explain more what ‘unlimited sites” mean?
Does that mean you offer the unlimited number of websites? or others?
Answer Please 🙂
Hello,
thank you for your interest in WPML.
‘Unlimited sites’ means that you need only one WPML license and you can use WPML on all your websites you build for your and your customers.
Thanks. then, all websites means that is it okay that even though domains and severs are different.?
That’s right.
Hello
If I buy (Multilingual CMS) and decided to go for (Multilingual CMS Lifetime).
Do I need to pay the full amount for (Multilingual CMS Lifetime) or pay the difference for the upgrade?
Hi Bret, you pay only the difference. If you would like to upgrade, you will find a link for that in your WPML account.
Im interesting in promoting your plugin and would like to have more information on the affiliate terms. I have asked the support team but they have told me to ask my questions regarding the affiliate tearms here
I would like to know what kind of traffic is allowed. Are there any limitations? Can it be promoted by adwords,ppc, ppv,.etc..
Thank you in advance for your feedback.
Hi Jimmy,
it is nice to hear that you are interesting in helping to promote our plugin. And it it also nice that you are asking us before implementing your ideas.
Let me explain a few things to better understand the point. WPML is trademarked, so WPML users should not create ads for it, except in their own sites. The best way to promote WPML by bloggers (and happy users) is to write to their own audience, about their personal experience with WPML and how they’ve used it on their real projects. Comparison posts between WPML and other plugins are also effective marketing ways. Before I joined the company I was a happy WPML user myself and I posted such a comparison myself on my private blog:
http://webfaces.pl/blog/wordpress-dwa-jezyki-lub-wiecej-ktora-wtyczke-wybrac/
It is in Polish but I’m sure you will get the idea. If you scroll down the page you will see a table comparing WPML and other multilingual plugins. This article attracted a lot of traffic to my site. I’m sure you can successfully use similar ideas. I hope that helps.
Hi,
Thanks for your feedback!
Hello,
I didn’t realise my subscription had expired and I would like to renew it, please can you tell me how I can do this.
Many Thanks
Nicola
Hi Nicola,
we will check it in our system. If the notification wasn’t sent indeed, we will extend your subscription for two more weeks and this way you will be able to renew it using the discount price. I will keep you posted. Thank you for your patience.
That would be great thank you. Is there also a way to automatically renew?
Hi Nicola, I conform: the automatic notification wasn’t sent to you. Sorry for the inconvenience. Your subscription has been extended to the end of the month. Now you can renew it.
thank you 🙂
Hi, I am considering buying WPML but only if the basic version fits my needs. How can I be sure that the features available in this “multilingual blog” version are suitable in my case?
Do you have a possibility of having a trial version for 30 days ?
Thanks
Sorry, but we don’t have a trial version of WPML. If you buy the Multilingual Blog version and see that you need features that are only available in the Multilingual CMS, you can always upgrade. When you upgrade, you only need to pay the difference.
If you are not happy with WPML you can receive a full refund, up to 30 days from the date of your purchase.
Does this help?
Hi,
I am one of the core developers for Antergos, an open source project that produces a Linux distribution. Antergos is available to anyone who wishes to use it at no cost. While not officially a non-profit organization, we do not have any income besides the donations from our users and we do not pursue making a profit of any kind. We are migrating our online services to WordPress (website, forum, and wiki) and will need the sites to be multilingual. So, my question is: Do we qualify under your non-profit program?
Best Regards,
Dustin
We’ll be happy to help you with a non-profit account. Please apply to our non-profits page and we’ll process it.
http://wpml.org/purchase/non-profits/
When you do that, please include the link to my comment, so that our admins see it.
Please help!
Hi, I’ve bought the plug in, but I didn’t get the user account email, and when I try the password recovery, it doesn’t send me any emails… this is the only place i could ask without my registration..
I sent you a new password from my personal email.
Hi,
I bought this plugin years ago and now I can’t login and even tried to get a new password, didn’t work and many computers after I can’t find the logininfo etc. So can you please help me so I can login.
Thanks,
Annika
I can’t find your account with the email you used for this comment. Do you remember if you’ve used a different email address?