Pre-sales Questions
Have a question? Need clarification? Leave a comment here and get an answer.
WPML
- Home
- About WPML
- Minimum Requirements
- WPML on the Web
- Blogger Resources
- Roadmap
- Get in touch
- Contact Us
- WordPress Developer and Support Jobs
- Features
- Purchase
- Support Policy
- Refunds Policy
- Why Upgrade?
- Pre-sales Questions
- Free subscriptions
- Theme and Plugin Developers
- Non-Profits
- Good to know
- Privacy and Security Information
- Purchase Process
- Documentation
- Support
- Blog
- Update to E-Commerce Plugins Support
- Headway 3 and WPML for Drag and Drop Websites
- What Percentage of WPML Are You Using?
- Jigoshop Compatibility Coming!
- WooCommerce Multilingual 1.1 Beta Released
- Localized Spanish Support
- It’s Ready – qTranslate to WPML Importer
- 9 Killer Plugins for a WordPress Multilingual Website
- WPML 2.4.3 – A Stability Release
- BuddyPress Multilingual 1.3.0 Beta
- WPML 2.4.3 Beta 3 Fixes Permalink Preview Bugs
- Multilingual NextGen Gallery Update
- Can Your Site Run Faster?
- WPML Outlook for 2012
- Looking for Chinese and Japanese Support and Consultants
Subscribe to WPML
- Purchase
- Support Policy
- Refunds Policy
- Why Upgrade?
- Pre-sales Questions
- Free subscriptions
- Theme and Plugin Developers
- Non-Profits
- Good to know
- Privacy and Security Information
- Purchase Process
Subscribe via RSS
Follow
Whoops – missed the very first comment – seems like it will work fine with WPMU.
What about the Thesis Theme – any known issues – has it been tested?
We are not using Thesis ourselves, but we know of a number of developers who regularly use WPML and Thesis.
Hello,
I’ve developed a completely custom theme for a client. For the moment, a few things (including the navigation) are hard-coded. If I understand correctly, these can be translated as well but it is done manually? Is that correct?
Yes. You can have a look at this page for tips on how to build your theme compatible to WPML:
http://wpml.org/documentation/support/creating-multilingual-wordpress-themes/
Dear Sir,
My questions according WPML are:
1. Can I upgrade from Blog version to CMS version of the plugin if need in the future by paying the difference?
2. I translate everything by my self so the Blog version should be good for me. Can I translate all the SEO data with this version of the plugin?
Thank you.
You can upgrade from Blog to CMS and pay just the difference.
I recommend the WordPress SEO plugin for your site:
http://wordpress.org/extend/plugins/wordpress-seo/
It’s fully integrated with WPML.
One more question: Does it work with Catalyst Theme?
I don’t know. I think it should work, but we’re not using Catalyst. In any case, if you try WPML and have problems, we’ll do our best to make it work for you. If we can’t, you can always get a refund.
my hosting company provide php 5.2.17 , but wpml minimum requirement PHP 5.2.4
what should I do ?
This should probably be OK. The minimum requirements page reports the PHP version that we’re normally developing with. Your version of PHP is fine too.
Hello,
I intend to develop an ecommerce site with Jigoshop. Is this fully compatible with WPML?
Thank you
Best wishes
Alex
We’ve worked with the Jigshop folks and added WPML support to their code (about a month ago). They still haven’t integrated that into their official release and I don’t know what their plans are.
You can find full multilingual support in WooCommerce:
http://wpml.org/documentation/related-projects/woocommerce-multilingual/
Hi,
I’ll be developing a WP site using Artisteer to create the theme. Do you know if there are any compatibility issues with WPML and Artisteer?
Thanks
Alan
Sorry, but we haven’t tried Artisteer themes. You can try and if there’s any trouble, we’ll do our best to help through them. Finally, if you’re not happy with WPML, you can always get your money back.
Hello,
I am wondering about the license renewal process, and in particular for non-profit license holders. Is it necessary to reapply every year, or what exactly is required?
We need to settle this. It’s a bit overdue and we’ll get this resolved in the next few days. You don’t need to reapply.
I have used your WPML wordpress Multilingual CMS. This is great, thank you for creating a useful plugin, I just want to know, can i get Multilingual CMS for custom php, please provide me the information regarding this. This is urgent.
Please open a thread about this in our forum, explain what you’re doing and what you’re trying to accomplish with your custom PHP and our support folks will be able to help.
Thanks for your information but my question is ca we use your plugin for custom php
You can use WPML with custom PHP.
Hi! We need to have our site in French (as it is now) and English as well. Is the “Multilingual Blog” enough for our needs? We’ll be doing the translation ourselves.
Also, will it work with our current theme?
Thanks!
Miguel
I don’t know which theme you’re using, so I can’t tell if there will be anything incompatible or that needs some work on.
You can start with the Blog version and if you need, you can later upgrade to the full version.
Hi Amir, thanks for your answer.
Our theme is PageLines PlatformPro.
Miguel
if after the 1 year of updates you discover MAJOR SECURITY FLAWS on the script do we have to pay once again to be able to update it on the websites?
We make much more than one release per year. Most releases are to add new functionality and keep up with WordPress versions. If we ever catch a security problem, we fix it right away.
After one year, you will need to pay an additional 50% of the original price, to keep receiving updates.
is there a lifetime license available?
Hi, Someone recommended your app but I can’t work out whether it is what I need or not. My site http://www.socialmediaeverything.com is in English and I’ve written the French version of it. I want visiters to be able to click a button on whatever page they’re on and flip to the French version of each page (or vice versa) just as they can on my Joomla site http://www.gspinsights.com. I’m just not clear whether this plugin does this or whether it just translates (which I don’t need it to do).
Thanks for your time !
WPML does exactly as you describe. WPML can insert different types of language switchers, including drop-down and other styles. You can click on the language switcher in our own site (located at the bottom), to see how it works.
Hello,
I’d like to buy your product but i’m not sure if i only need “Multilingual Blog” or if i’ll need fonctions of the “Multilingual CMS”.
For a woocommerce translation is it an obligation to use the “Multilingual CMS” in combination with http://wordpress.org/extend/plugins/woocommerce-multilingual/ ?
Can i buy the “Multilingual Blog” an then upgrade to “Multilingual CMS” if i see that i need to, only paying the difference, or will i have to pay the complete price?
Thanks for your reply.
Best regards.
-
- And sorry for my french english
WooCommerce multilingual uses WPML’s String Translation in a few places, so you’ll need the CMS version to translate everything.
Ok, i buy the CMS version right now.
Thank you for your quick response even on saturday.
I was about to purchase Multilingual CMS however I need certain information to be on the receipt, Company name, address, and tax code. We need this on all receipts regarding purchases related to our company.
Thank you
That’s not a problem. Even after you purchase WPML, you can login to your account and customize the information on your invoice. You’ll be able to enter the complete company information. This will appear on the printable receipt.
Thanks for the reply. We purchased it.
will the wpm l blog addition will stop working after 1 year?
Nothing will stop working. After one year, if you don’t renew your account (costs 50%), you will not have access to our support or to download new versions of WPML.
I am using wplook’s Blogolife theme. OK with WPML?
Sorry, but we haven’t tested this theme with WPML. We’ll be happy to work with the theme authors and check compatibility together. Would you like to refer them here?
http://wpml.org/documentation/theme-compatibility/go-global-program/
Thanks a lot! I’ll have a look at it.
Is it possible to have the page slugs translated as well?
Example, Services page:
English:
domain.tld/services
German:
domain.tld/dienstleistungen
Italian:
domain.tld/servizi
Yes, different translations will have their own slugs.
Hello,
I can also translate the categories and menus created with a theme of ThemeForest?
Thanks
There are many different themes in ThemeForest, so it really depends. Generally speaking, WPML translates the built-in WordPress menu system. You can see how it works here:
http://wpml.org/documentation/getting-started-guide/translating-menus/
And yes, WPML translates tags, categories and every other content type in WordPress.
Good afternoon,
I have 4 different websites. I would like to use your plugin on all of them. At the moment they are working with Qtranlate. Do I need to buy 4 times?? If yes, is there a discount??
- I use Getshopped ecommerce gold cart on three of them. Will it work with your plugin?
- I want to install Online booking Calendar (http://onlinebookingcalendar.com). Will it work with your plugin??
- Is it a lot of work to import everything form qtranslate with the qtranslate importer?? How is the feedback? Problems?
Kind regards,
Eric
1. You need to buy WPML just once and you can use it on as many sites as you like.
2. There is a problem with WP E-Commerce and WPML related to product variations. We’re working on it with the WPEC team, but I’m not sure when it will be completely resolved.
3. We haven’t had feedback about the qTranslate importer. In our testing, it’s working fine.
Dear Amir,
Thanks for your response.
Could you briefly outline what the problem is with variations?
Does it work with Online booking Calendar (http://onlinebookingcalendar.com)?
Cheers,
Eric
Hello, is this pluging compatible with the templates you get here: http://www.elegantthemes.com/
please get back to me by email. thank you
I’m not sure about themes from ElegantThemes. We’ve been wanting to test WPML and these themes, but haven’t done that yet.
Hi , Does the WPML Work with Jobroller Theme form Apptheme.com in 2 styles (RTL + LTR ) like English and Hebrew or Arabic?
We haven’t tested WPML with JobRoller from AppThemes. We’ve been meaning to do this for a while, but we’re not getting much interest from AppThemes folks. Can you also ask them, so that they see that people are looking for this with WPML? It will make it much easier for us to work with them.
Hello guys,
can i pay using Moneybookers maybe (Moneybookers.com)? It wouzld be great thing if you enable this payment option..
thanks,
az
Sorry, but we don’t have support for MoneyBookers. You can pay using PayPal or Google Checkout. Both allow to pay with credit cards, without having to open an account.
Hi I am preparing new web site based on WordPress theme Abundance and like an idela to transalte it into English and German. I do have two questions:
is Abundance compatible?
primary web language is Czech, could it be translated too?
I’m sorry, but we haven’t used this theme. You can suggest the theme author to check it with WPML. We’ll be happy to provide the author with a complementary WPML account for that. See here:
http://wpml.org/documentation/theme-compatibility/go-global-program/
I’m starting a new website with wp and i’m thinking on usingthe WP-Creativix theme. Did someone ever try wpml with WP-Creativix 2.4 by Dennis Nissle
It is in the list of wp themes.
the test.gmfcanada.com is a test.
Purchased WPML and cannot update. I am being asked to purchase the plugin again if I want to update even though it has only been 4 weeks since I made the purchase.
I don’t have your full name and can’t find your email in our clients database. Please use our contact form, enter your full name and use the same email that you did when purchasing. If you have your purchase confirmation email, please paste it there too and we’ll look up your account data.
http://wpml.org/home/contact-us/