When should I open a ticket in the support forum?
If after following all the instructions from our checklist before opening a ticket in WPML support, you are still having issues or struggling to translate your site, it may be time to come to our support forum. You can look through our documentation and other support tickets matching your issue, or open your own and […]
Read more »Tags: debug, support, troubleshooting
What should I check before opening a support ticket in WPML?
Before opening a WPML support ticket, ensure your system is updated and meets required specifications. Also check for potential conflicts with other themes or plugins.
Read more »Tags: debug, support, troubleshooting
How can I solve the “WPML cannot access api.wpml.org to register” error?
You can resolve the “WPML cannot access api.wpml.org” error by ensuring internet connectivity and confirming your webserver can access api.wpml.org via HTTP.
Read more »Tags: Install, installation, Installer, registration, troubleshooting
Getting a Fatal Error when activating
Lucky for us, WordPress has anticipated situations where things don’t quite go as planned and included debug facilities which will show you what the problem is. Have a look at the debugging WPML page to see how to activate the different debug resources and where to report problems.
Read more »