Resolved
Overview of the issue
In some themes, that come bundled with a visual builder for pages, using a child theme prevents the loading of our latest version of the wpml-config.xml file. This file is responsible for recognizing shortcodes used in a theme.
Workaround
To overcome this issue, download one of the wpml-config.xml files found below, appropriate for the theme you are using, and place it in your custom child theme’s folder.
- Theme X – http://d2salfytceyqoe.cloudfront.net/wpml-config/x/wpml-config.xml
- Divi – http://d2salfytceyqoe.cloudfront.net/wpml-config/divi/wpml-config.xml
If your parent theme uses a page builder that relies on shortcodes, and you want to have them recognized in the WPML Translation Editor, please refer to the Page builder content section on the page about language configuration files.
Also, be sure to read the documentation page about integrating WPML with page builders that use shortcodes.
Hola,
Me da error el wpml en una web que nos han pasado en nuestros servidores http://www.enyes.es, lo he dado de alta hoy con nuestro wpml y lo he actualizado, pero dice que está corrupto. Os pongo los detalles
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WPML Multilingual CMS 3.2.2 => Installed/Active
WPML CMS Nav Version n/a => Not installed/Not Active
WPML String Translation 2.2.2 => Installed/Active
WPML Sticky Links 1.3.12 => Installed/Active
WPML Translation Management 2.0.2 => Installed/Active
WPML Translation Analytics Version n/a => Not installed/Not Active
WPML XLIFF Version n/a => Not installed/Not Active
WPML Media Version n/a => Not installed/Not Active
WooCommerce Multilingual Version n/a => Not installed/Not Active
JigoShop Multilingual Version n/a => Not installed/Not Active
Gravity Forms Multilingual Version n/a => Not installed/Not Active
CRED Frontend Translation Version n/a => Not installed/Not Active
————————————————–
icl_translations count: 1070
setup_complete: false
setup_complete missing: true
default_language: “”
default_language_missing: true
active_languages:
Array
(
[0] => stdClass Object
(
[id] => 1
[code] => en
[english_name] => English
[major] => 1
[active] => 1
[default_locale] => en_US
[tag] => en-US
[encode_url] => 0
)
[1] => stdClass Object
(
[id] => 2
[code] => es
[english_name] => Spanish
[major] => 1
[active] => 1
[default_locale] => es_ES
[tag] => es-ES
[encode_url] => 0
)
[2] => stdClass Object
(
[id] => 4
[code] => fr
[english_name] => French
[major] => 1
[active] => 1
[default_locale] => fr_FR
[tag] => fr-FR
[encode_url] => 0
)
)
icl_sitepress_settings (serialized):
a:48:{s:16:"active_languages";a:3:{i:0;s:2:"en";i:1;s:2:"es";i:2;s:2:"fr";}s:21:"interview_translators";i:1;s:34:"existing_content_language_verified";i:0;s:25:"language_negotiation_type";i:3;s:23:"theme_localization_type";i:1;s:14:"icl_lso_header";i:0;s:18:"icl_lso_link_empty";i:0;s:13:"icl_lso_flags";i:0;s:19:"icl_lso_native_lang";i:1;s:20:"icl_lso_display_lang";i:1;s:18:"sync_page_ordering";i:1;s:16:"sync_page_parent";i:1;s:18:"sync_page_template";i:1;s:16:"sync_ping_status";i:1;s:19:"sync_comment_status";i:1;s:16:"sync_sticky_flag";i:1;s:17:"sync_private_flag";i:1;s:16:"sync_post_format";i:1;s:11:"sync_delete";i:0;s:15:"sync_delete_tax";i:0;s:20:"sync_post_taxonomies";i:1;s:14:"sync_post_date";i:0;s:21:"sync_taxonomy_parents";i:0;s:25:"translation_pickup_method";i:0;s:15:"notify_complete";i:1;s:26:"translated_document_status";i:1;s:17:"remote_management";i:0;s:15:"auto_adjust_ids";i:1;s:11:"alert_delay";i:0;s:12:"promote_wpml";i:0;s:23:"troubleshooting_options";a:1:{s:18:"http_communication";i:1;}s:18:"automatic_redirect";i:0;s:17:"remember_language";i:24;s:17:"icl_lang_sel_type";s:8:"dropdown";s:18:"icl_lang_sel_stype";s:7:"classic";s:24:"icl_lang_sel_orientation";s:8:"vertical";s:28:"icl_lang_sel_copy_parameters";s:0:"";s:21:"icl_widget_title_show";i:1;s:28:"translated_document_page_url";s:13:"auto-generate";s:28:"sync_comments_on_duplicates ";i:0;s:3:"seo";a:2:{s:10:"head_langs";i:1;s:27:"canonicalization_duplicates";i:1;}s:22:"posts_slug_translation";a:1:{s:2:"on";i:0;}s:15:"languages_order";s:0:"";s:4:"urls";a:5:{s:30:"directory_for_default_language";i:0;s:12:"show_on_root";s:0:"";s:19:"root_html_file_path";s:0:"";s:9:"root_page";i:0;s:23:"hide_language_switchers";i:1;}s:22:"admin_default_language";s:9:"_default_";s:25:"icl_capabilities_verified";b:1;s:22:"taxonomy_names_checked";b:1;s:18:"ajx_health_checked";b:1;}
icl_sitepress_settings (unserialized):
Array
(
[active_languages] => Array
(
[0] => en
[1] => es
[2] => fr
)
[interview_translators] => 1
[existing_content_language_verified] => 0
[language_negotiation_type] => 3
[theme_localization_type] => 1
[icl_lso_header] => 0
[icl_lso_link_empty] => 0
[icl_lso_flags] => 0
[icl_lso_native_lang] => 1
[icl_lso_display_lang] => 1
[sync_page_ordering] => 1
[sync_page_parent] => 1
[sync_page_template] => 1
[sync_ping_status] => 1
[sync_comment_status] => 1
[sync_sticky_flag] => 1
[sync_private_flag] => 1
[sync_post_format] => 1
[sync_delete] => 0
[sync_delete_tax] => 0
[sync_post_taxonomies] => 1
[sync_post_date] => 0
[sync_taxonomy_parents] => 0
[translation_pickup_method] => 0
[notify_complete] => 1
[translated_document_status] => 1
[remote_management] => 0
[auto_adjust_ids] => 1
[alert_delay] => 0
[promote_wpml] => 0
[troubleshooting_options] => Array
(
[http_communication] => 1
)
[automatic_redirect] => 0
[remember_language] => 24
[icl_lang_sel_type] => dropdown
[icl_lang_sel_stype] => classic
[icl_lang_sel_orientation] => vertical
[icl_lang_sel_copy_parameters] =>
[icl_widget_title_show] => 1
[translated_document_page_url] => auto-generate
[sync_comments_on_duplicates ] => 0
[seo] => Array
(
[head_langs] => 1
[canonicalization_duplicates] => 1
)
[posts_slug_translation] => Array
(
[on] => 0
)
[languages_order] =>
[urls] => Array
(
[directory_for_default_language] => 0
[show_on_root] =>
[root_html_file_path] =>
[root_page] => 0
[hide_language_switchers] => 1
)
[admin_default_language] => _default_
[icl_capabilities_verified] => 1
[taxonomy_names_checked] => 1
[ajx_health_checked] => 1
)
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We would need to check what error you’re getting to help with this. Can you please post in our technical support forum? One of the supporters will take this ticket, get debug information from you and make sure it’s working.