This thread is resolved. Here is a description of the problem and solution.
Problem:
The user was having an issue with the plugin, when he switched to the secondary language in the admin top bar, the logout link does not work anymore and only redirects to the homepage without logging out the user.
Solution:
It is a compatibility issue and we could solve it by patching the plugin. The patch is changing or commenting line 151 of the same file "/classes/plugin.php" with the following.
return $this->user_trailingslashit( site_url( '/', $scheme ) . $this->new_login_slug() );
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This topic contains 18 replies, has 3 voices.
Last updated by giulieteA 4 years, 10 months ago.
Assisted by: Jamal.
Author | Posts |
---|---|
April 30, 2019 at 3:30 am #3707759 | |
susanS-5 |
I have installed WPS Hide Login plugin to customize the login url (eg domain.com/custom-login) and the issue that I have encountered is users applying the secondary language will logout with 404 error. Please help, thanks. |
April 30, 2019 at 10:23 am #3710323 | |
Jamal Supporter
Languages: English (English ) French (Français ) Timezone: Africa/Casablanca (GMT+00:00) |
Hello, Thank you for contacting WPML Support. I will be glad to help with this. As of now, the "WPS Hide Login" plugin is not listed within our compatible plugins. I suggest you use one of the compatible plugins. I can also create a test server for you, if you are able to reproduce the issue there, I might escalate it to our compatibility team for further analysis. You can also reach to the plugin's author to join our Go Global program Let me know what do you think. Best regards, |
May 2, 2019 at 4:32 am #3721681 | |
susanS-5 |
Hi Jamal, Test server creation is WPML ready and allows me to install the plugin and reproduce the issue? Regards, |
May 2, 2019 at 9:14 am #3723147 | |
Jamal Supporter
Languages: English (English ) French (Français ) Timezone: Africa/Casablanca (GMT+00:00) |
Hello Susan, Please use this link to connect to the test server, if you need FTP access to upload the plugin, go to Sandbox menu. Best regards, |
May 3, 2019 at 6:34 am #3731159 | |
susanS-5 |
Hi Jamal, I have replicated the issue at the test server, as per enclosed screenshot: 1. When I switch the site language to Chinese. Please assist, thank you. |
May 3, 2019 at 9:35 am #3732659 | |
Jamal Supporter
Languages: English (English ) French (Français ) Timezone: Africa/Casablanca (GMT+00:00) |
Hello, Thank you for your efforts. I think this is another issue. If I understood well, the original issue of this ticket is users applying the secondary language will log out with 404 error. I translated a page and a post and I can access both without being logged out. Would you please explain the issue in a way like: So I can know what settings you used in WPML and WPS Hide Login. Best regards, |
May 6, 2019 at 3:29 am #3744751 | |
susanS-5 |
Hi Jamal, Below are the scenarios: 1. I go to wp-admin dashboard. Please assist, thanks. |
May 6, 2019 at 10:36 am #3747099 | |
Jamal Supporter
Languages: English (English ) French (Français ) Timezone: Africa/Casablanca (GMT+00:00) |
Thank you, I escalated this ticket to our compatibility team. Please note that this will be done according to the team priorities. I will come back to you as soon as they provide feedback. You may also ask the plugin developer to join our Go Global program in order to make the plugin fully compatible with WPML. Best regards, |
May 8, 2019 at 1:41 pm #3767297 | |
Jamal Supporter
Languages: English (English ) French (Français ) Timezone: Africa/Casablanca (GMT+00:00) |
Hello, Our compatibility team has found that the logout URL is not properly built using language in URL parameters. Is switching to languages in folders is a suitable workaround for you? Best regards, |
May 8, 2019 at 11:26 pm #3771519 | |
susanS-5 |
Hi Jamal, Thanks for the prompt update! In my case, switching the languages into folders will generate some issues. Is there a workaround in functions.php that I can rename the login slug (without having the plugin installed)? Please advise, thanks. Regards, |
May 9, 2019 at 8:54 am #3774333 | |
Jamal Supporter
Languages: English (English ) French (Français ) Timezone: Africa/Casablanca (GMT+00:00) |
Hi Susan, I'll escalate your feedback to our compatibility team and see if they can find a solution. In the meanwhile, I don't think there is an easy way through functions.php to have this functionality. You can make a redirect in the .htaccess file. See this question on StackExchange You can also use a compatible plugin, like WP Hide & Security Enhancer. Consider that I never use it before and that you should test it to check if it suits you. Or you can manually do it, but it would be overwritten after each WordPress plugin, here an article that explains how: Best regards, |
May 9, 2019 at 1:15 pm #3776381 | |
Jamal Supporter
Languages: English (English ) French (Français ) Timezone: Africa/Casablanca (GMT+00:00) |
Hello, We can keep the language in URL format, but we will need to patch the plugin. Please note that you will lose this once you update the plugin to a new version. return ( get_option('home') . '/' . $this->new_login_slug() ); You can check the sandbox I commented the line 151 and added this code in line 152. Let me know if this solution is working on your website. Best regards, |
May 10, 2019 at 10:52 am #3783431 | |
susanS-5 |
Hi Jamal, Thank you so much for the effort!!! I can logout from the dashboard or web pages of secondary language but I can't login (with the correct credentials). After reverting the code, I can login. Any further solution? Please advise, thanks. Regards, |
May 10, 2019 at 12:06 pm #3784015 | |
Jamal Supporter
Languages: English (English ) French (Français ) Timezone: Africa/Casablanca (GMT+00:00) |
Hello, I confirm this issue, I was not able to login to the sandbox with username/password. I am escalating again this information to our compatibility team. I'll be back to you as soon as possible. Best regards, |
May 13, 2019 at 9:19 am #3796411 | |
Jamal Supporter
Languages: English (English ) French (Français ) Timezone: Africa/Casablanca (GMT+00:00) |
Hello, Our compatibility team has produced a new fix for the issue, but it needs that site_url and home_url be the same. The patch is changing or commenting line 151 of the same file "/classes/plugin.php" with the following. return $this->user_trailingslashit( site_url( '/', $scheme ) . $this->new_login_slug() ); I tested the patch in the test server and it seems to work. Can you confirm that this is working on your server? Best regards, |