Problem: The client is facing two issues: first, two items in the translation queue are marked as 'status: pending review' and display an endlessly spinning icon. Second, French links are not correctly translated, leading to pages with URLs that remain untranslated. Solution: 1) To resolve the endlessly spinning icon in the translation queue: - Navigate to WPML-> Translation Dashboard. - Turn off the 'translate everything automatically' option. - Refresh the page. - Check the Translation Jobs tab to ensure no jobs are stuck.
2) To fix the untranslated French URLs: - The URLs were not translated inside ATE; we have now translated them. Please verify if they now correctly redirect on the translated home page.
Additionally, check the WPML-> Translations page to confirm that no pages are stuck in the pending review status. If issues persist, it might be due to outdated solutions or specific configurations that differ from your setup. We recommend visiting related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket.
Problem: The client reported multiple issues: pages not appearing in the translated language, content inside Spectra tabs not translating correctly, and images not displaying correctly in translations. Solution: 1. For pages not appearing in the translated language, we recommended removing ghost entries and re-translating the pages. This involves: - Navigating to WPML > Support > Troubleshooting. - Clicking on "Remove ghost entries". - Editing the page in the original language, making a minor change, and saving. - Updating the translation page.
2. For translating Spectra tabs, we provided an XML configuration to make the tab titles/labels translatable. The client should: - Add the provided XML configuration to the WPML configuration file. - Update the original page and translate the tab content in the Advanced Translation Editor.
If these solutions do not resolve your issues or if they seem outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance.
المشكلة: تواجه مشكلة في عرض بعض العبارات باللغة الأصلية في صفحة المنتج، على الرغم من ترجمتها في محرر الترجمة ATE. الحل: لحل هذه المشكلة، نوصي بإضافة الكود التالي إلى WPML-> Settings-> Custom XML Configuration:
لمزيد من المعلومات حول كيفية جعل الكتل المخصصة في Gutenberg قابلة للترجمة، يرجى زيارة هذه الصفحة. بعد ذلك، يرجى إعادة ترجمة قالب المنتجات لضمان ترجمة جميع العبارات.
قد تكون هذه الحلول غير ذات صلة إذا كانت معلوماتها قديمة أو لا تنطبق على حالتك. نوصي بشدة بفحص المشاكل المعروفة، التحقق من إصدار الحل الدائم، والتأكد من تثبيت أحدث إصدارات الثيمات والإضافات. إذا استمرت المشكلة، يرجى فتح تذكرة دعم جديدة هنا.
