Hintergrund des Themas:
I assigned approximately 20,000 automatic translation credits to the domain elitelimousinen.at, which was previously ismail-chauffeurservice.web-vision.at.
Die Symptome:
All the credits seem to have disappeared from my account.
Fragen:
Could you please help me identify the problem with the missing credits?
Can you assist in recovering the missing credits?
I'm sorry to hear that you are going through this, and I'm here to help you resolve it.
Those credits probably got stuck.
So, please let me explain why I think this situation with the credits might be happening.
When you initially install and set up WPML, an automatic translation account ID is created.
If you uninstall/reset WPML or reinstall/set WordPress from scratch, a new automatic translation account ID will be generated, and the credits will remain in the old account.
On this page (https://wpml.org/account), can you click the "add/remove credits” button and move the credits back to your WPML.org account?
Then, please go here (https://wpml.org/account/sites/) > remove the current site key > generate a new one > then go to your website's backend > Plugins > Add new > Commercial > UNregister WPML from the old key > RE-register WPML with the new key.
