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[Closed] Fatal Error

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This topic contains 3 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 8 months ago.

Assisted by: Mihai Apetrei.

Author Posts
August 4, 2022 at 4:16 am #11799181

fotiniT

I installed the plugin and get a fatal error

2022-08-04_6-07-25.png
August 4, 2022 at 12:32 pm #11803247

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

First, please create a full website backup.

Then, please follow the steps from the recommended solution here:
https://wpml.org/forums/topic/invalidargumentexception-element_id-and-type-do-not-match-for-element_id/#post-4032419

That should help.

Please let me know how things go.

Kind regards,
Mihai Apetrei
August 11, 2022 at 6:01 am #11847361

fotiniT

A closed thread is not any help. I tried to install WPML 3 times and keep getting a fatal error. After recovering my WP files and databases all three times, I uninstalled it altogether. Customer support obviously is non-existent.

August 15, 2022 at 6:58 am #11865149

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

The ticket that I shared with you was marked as "Resolved" and that is what helped the customer get the issue resolved.

The reason why I shared that ticket with you was that the error was almost identical, the only difference was the table from the database, so sharing the solution would help us get this resolved faster.

Please let me know if you still need help with this and I can take a closer look but I will need access to the website's backend and your permission to duplicate it into a testing environment.

Thank you.

Mihai

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