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الوسوم: 

This topic contains 4 ردود, has مشاركَين.

Last updated by Jamal قبل 2 شهور، 3 أسابيع.

Assigned support staff: Jamal.

الكاتب المشاركات
يوليو 18, 2019 at 4:41 م #4241093

aymanb-4

hello bro
i have a new problem
my problem with WPML Multilingual CMS
i stop it now my site is working
and i delete it and i install it
but now some pages it is not working
please help me
hidden link

يوليو 18, 2019 at 4:52 م #4241203

Jamal
Supporter

Languages: الإنجليزية (English ) الفرنسية (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello Ayman,

Thank you for contacting WPML Support. I will be glad to help with this.

I believe that this issue is caused by the theme. According to the error, the file /home/advancedpest/public_html/wp-content/themes/anona/framework/admin/theme-options.php does not exist.
Please double-check if it is there. Maybe reinstall thetheme using FTP.
Here a video on how to do it hidden link

Let me know what you get.

Best regards,
Jamal

يوليو 18, 2019 at 4:58 م #4241257

aymanb-4

brother i have this problem with 3 websites now not only with this one and every site have another theme i need your help for this site and when we are ready we need start with other sites
but please help me very Important and tell me what you need for i will send to you

يوليو 19, 2019 at 9:52 ص #4245491

Jamal
Supporter

Languages: الإنجليزية (English ) الفرنسية (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Can you send me FTP access or cPanel access for this website and I'll check this further.
For the other website, I will need you to create a new ticket for each one.

Best regards,
Jamal

يوليو 19, 2019 at 11:43 ص #4246097

Jamal
Supporter

Languages: الإنجليزية (English ) الفرنسية (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

I recovered the website by deactivating the theme "anona", so you can be able to work on your website. As I have told you, the theme does not have a file called "theme-options.php", which needs to be inside "admin" folder inside "framework" folder of the theme. See the attached image, we should have a file called "theme-options.php".

Consider that this is an issue with the theme, there is nothing we can do. You can even disable WPML plugins, and try to activate the current theme and you will have the same issue.

Now, I suggest you remove the theme "anona" and install it again. Let me know if you still need help.

Best regards,
Jamal

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