[Closed] Problem with Elementor translating

Hello,

Could you please let us know which are the Elementor Widgets that are not getting translated and which component of your site is responsible for those widgets?

WPML by default supports all widgets that are shipped with Elementor and Elementor Pro.

Every Custom Elementor Widget must have an XML configuration so that it can be translated using the WPML Translation Editor.

It is the theme author's job to create such a configuration in a wpml-config.xml file in the root directory of the theme or plugin.

Guide:
https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/

We also provide the following plugin, which makes creating such a config easier, but we do not recommend using it in a production environment:
https://wpml.org/documentation/related-projects/wpml-compatibility-test-tools-plugin/

If the author does not provide such a config, you can alternatively create one yourself. This config can be stored under WPML > Settings > Custom XML Configuration.

We can further offer a WPML test site on which we can recreate the issue and I assist you with a basic configuration for a couple of widgets, but if there are many affected widgets it would be better to reach the author of those widgets.

We offer a program for theme and plugin authors to support them on this matter which you could name as a reference to the author:
https://wpml.org/documentation/support/go-global-program/

---

Alternative: Use the WordPress Editor as the translation method instead.

Instructions for translating with the WordPress editor:
https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

Best regards
Andreas

Hi Sotir,

Thank you for contacting WPML support, I’m happy to help you with this issue.

Do you think we can miss some of the WPML configuration option responsible for that kind of exporting?

Yes. I see those Elementor widgets on the homepage are created by the plugin "Aheto" on your site. The widget's content might not be registered for translation so you won't see it in the XLIFF file.

Please follow the documentation below to create a custom XML configuration code for the widgets and export the XLIFF file again.
https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/
https://wpml.org/documentation/related-projects/wpml-compatibility-test-tools-plugin/

Looking forward to your reply.
Thanks

Hi,

I notice the widget name in your code isn't correct. Please try again with this one:

<wpml-config>
	<elementor-widgets>
		<widget name="aheto_heading">
			<fields>
				<field type="Heading" editor_type="AREA">heading</field>
				<field type="Subtitle" editor_type="AREA">cs_subtitle</field>
			</fields>
		</widget>
		<widget name="aheto_features-single">
			<fields>
				<field type="Heading" editor_type="LINE">s_heading</field>
				<field type="Subtitle" editor_type="AREA">s_description</field>
			</fields>
		</widget>
		<widget name="aheto_testimonials">
			<fields>
				<field type="Heading" editor_type="LINE">g_blockquote</field>
				<field type="Testimonial" editor_type="AREA">g_testimonial</field>
				<field type="Name" editor_type="LINE">g_name</field>
				<field type="Position" editor_type="LINE">g_company</field>
			</fields>
		</widget>
	</elementor-widgets>
</wpml-config>

https://pastebin.com/xuwnHZMK

If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info.

❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical.

Looking forward to your reply.
Thanks