Problem: The client is creating a bookable virtual product with selectable resources and custom people enabled, where each person counts as a reservation. With WCML active, after booking a resource for fewer people than the resource's total availability, the resource becomes unavailable for that day if more than one resource is selected. Solution: We recommend updating WPML, Strings Translation, and WooCommerce Multilingual & Multicurrency to the latest versions as this resolved the issue in a similar case. Please check if the updates solve the problem on your site. If the issue persists, we suggest recording the steps you took using a screencast service like Komodo and sharing it with us for further investigation.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket for personalized assistance.
The client is trying to translate Advanced Custom Fields (ACF) option pages using WPML and encounters issues with retrieving translated values using WordPress's native functions. They find that the translated values only appear when manually including the language code in the option key.
Solution:
1. To retrieve translated ACF option values, use the following ACF-specific functions after ensuring you have backed up your site:
//Retrieve a field
$variable = get_field('field_name', 'option');
//Display a field
<p><?php the_field('field_name', 'option'); ?></p>
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum.
Problem: The client was unable to display credits on their multisite installation's subsite using WPML. They were unsure how to assign or share credits between the main site and the subsite. Solution: 1. We advised the client to unregister and then re-register their WPML plugin using a new site key. This process involves removing the current site key from their WPML account, generating a new one, and updating the key in the website's backend under Plugins > Add new > Commercial. 2. After re-registering, the client should follow the steps outlined in our documentation on how to assign automatic translation credits to your sites to add credits successfully. 3. If issues persist, it might be due to a server or compatibility issue. We recommended ensuring the server meets WPML's minimum requirements and testing for plugin or theme conflicts by deactivating all non-WPML plugins and switching to a default theme. 4. For multisite setups, we confirmed that credits could be shared between the main site and subsites, or a separate automatic translation account could be created for the subsite. Documentation on managing multisite translations and sharing credits can be found at multisite support and automatic translation subscription for multiple sites.
If these solutions do not resolve the issue or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
If I use get_post_meta WordPress function to get the ACF Clone field, the result is the original language ID on a translated page which is wrong. For example:
