Problem: The client is experiencing an issue where the French menu does not appear on the French versions of their web pages after switching from Polylang to WPML. Solution: We recommend creating a French version of the menu by translating the existing English menu. You can find a step-by-step guide on how to do this here: Translating Menus Documentation.
If this solution does not resolve the issue or seems outdated, or if it does not apply to your case, please check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if further assistance is needed. You can do so at WPML Support Forum.
Problem: You are experiencing a critical error when trying to view the French version of your real estate pages. This issue is visible when accessing the pages for properties 'for rent' and 'for sale'. Solution: We suspect that the issue might be related to the code used to increase WordPress's memory limit, which could be incorrect. We recommend checking your WordPress memory limit settings. If you are unsure how to proceed, please provide us with access credentials so we can investigate further. Additionally, ensure that your themes and plugins are up to date as this can also impact page performance and error occurrence.
If this solution does not resolve your issue or seems irrelevant, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
