Problem:
The client is experiencing slow loading and saving times for pages and posts after installing WPML, along with technical errors reported by WordPress.
Solution:
We recommend trying the minimum environment procedure to identify if the issue is due to a conflict with the theme or another plugin. Here are the steps:
1. Switch to a default WordPress theme, such as TwentyTwenty-Four.
2. Deactivate all plugins except for WPML and its add-ons.
3. Check if the problem persists. If it does not, reactivate the plugins one by one to identify the problematic plugin.
It's crucial to make a full site backup before proceeding with these steps. If your site is live, consider performing these tests in a staging environment.
If the issue persists even when WPML is deactivated, it suggests that the problem might not be with WPML. In this case, enable WordPress's debug log to gather more information about the errors. You can enable debugging by modifying your wp-config.php file:
define('WP_DEBUG', true);<br />define('WP_DEBUG_LOG', true);<br />define('WP_DEBUG_DISPLAY', false);<br />@ini_set('display_errors', 0);After enabling debugging, reproduce the actions causing the slowness and check the debug.log file in the /wp-content/ directory for errors.
If these steps do not resolve the issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
