Problem: The client is unable to find the option 'Set different slugs in different languages for Product categories' in WPML settings. Solution: We resolved the 404 error on category pages. For issues related to product slugs, we have created a separate support ticket. You can follow the discussion and find a solution on this topic at https://wpml.org/forums/topic/is-it-possible-to-keep-product-slugs-not-translated/. If your 404 error issue is resolved, please mark this ticket as resolved, and we will continue to assist you with the product slug issue in the new ticket.
Please note that the solution provided might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
Problem: You are trying to activate the WPML Multilingual CMS plugin on your WordPress site, but encounter an issue where the Plugins page and Back Office load endlessly. This occurs with both versions 4.7.3 and 4.7.2 of the plugin. Solution: The issue might be due to an outdated theme or a conflict with it. We recommend the following steps: 1. Update your theme and any related plugins. 2. If the problem persists, temporarily switch to a default WordPress theme. 3. Try activating the WPML plugin again. 4. If successful, switch back to your original theme. Please ensure to back up your database before making these changes. If these steps do not resolve the issue, it might be helpful to allow us to create a copy of your site for further testing.
This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
