Problem:
The translated product was not accessible, instead the product is redirecting to the home page.
Solution:
The issue is solved by following the below steps:
1. Please make sure you have translated the product 100% and the product status is set as Published in the Arabic language.
2. Please open the default language product as edit mode and make a small change(for example, a space in the product title) and try to edit the translated product and make sure it’s 100% complete and press the complete button.
3. Please take a backup of your site and go to WPML >> Support >> Troubleshooting page and press the below buttons:
- Clear the cache in WPML
- [Products] Synchronize posts taxonomies
- Remove ghost entries from the translation tables
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Assign translation status to duplicated content
- Fix post type assignment for translations
- Set language information
4. Please delete all sorts of caches on your site/server cache if any / W3 Total Cache plugin cache / CDN cache (if any), clear browser cache, and then see if it resolves the issue afterward.
