Problem: The client reported an issue where typing the name of an item in the upload directory resulted in a direct redirection to the media file. This behavior was linked to the WPML plugin, as deactivating WPML stopped the redirections.
Solution: 1. We asked the client to provide more details on the tests conducted to ascertain that WPML was the cause of the issue. 2. We requested the client to create a full website backup and then disable WPML and its add-ons to verify if the issue persisted. 3. We acknowledged that this is a known issue and directed the client to a forum thread discussing it: https://wpml.org/forums/topic/url-redirecting-to-attached-media/. 4. We suggested that changing the permalink or file name could serve as a temporary solution. 5. We informed the client that we do not have a specific timeframe for when a permanent fix will be implemented, as our development team is prioritizing tasks based on various factors.
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket in the WPML support forum.
