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Free security-only updates available

If your account has expired, we still want you to receive security updates. We are offering the recent security update to all accounts. To receive your security update, log in to your account and click on Downloads.

Please note that without a valid account you will not have access to our support or to automated updates in the WordPress admin. You will also not have continuous updates to new versions, including updates for new WordPress versions.

We’ve recently responded to exploit reports in WPML by releasing a major security update. Fortunately, our update came before these exploits became public and most webmasters have succeeded updated WPML on their sites. This update is available for clients with valid accounts. We’ve noticed that there is a group of expired accounts which is running older versions of WPML, which need to be secured too. This week, we are running a special discount, which allows people with expired accounts to upgrade and receive these updates ‚at cost‘.

Updating from very old versions of plugins can be a pain. We know and appreciate this. However, we’re certain that getting hacked can cause an even bigger headache. We are offering everyone who previously bought from us and has an expired account, to upgrade their accounts and receive security updates, at a 50% discount. Normally we don’t run sales, promotions, black Friday deals, etc. We believe in one fair price for everyone, always. However, in this special situation, we want to make sure that everyone who ever bought from us has an affordable access to security updates.

To facilitate this major upgrade, the entire WPML team will be on support work. This includes our support team, developers and theme compatibility. We’ll hold off with planned development for a few days, to make sure that every client who needs assistance with this update receives it in a timely manner.

Of course, we’re not too happy to be in the center of this ‚panic mode‘, but this is life. You do your very best always, but sometimes there are glitches. Our responsibility to our clients and to the entire WordPress ecosystem is to respond to security issues immediately and make sure that clients are always protected.

We’re sending email reminders to all clients with expired accounts. These emails include exact instructions on how to upgrade with the discount and get their sites updated. Please, be sure to create full backup of your sites before any updates. Also, remember to update not only WPML but WordPress, your theme and any plugins that are outdated.

Who can upgrade with this offer?

Anyone with an old and expired account, either Multilingual Blog or Multilingual CMS, can take this offer. All upgrades are to the Multilingual CMS Lifetime option.

How long will this offer be available?

The special discount will expire on April 20th 2015 has now expired. We offer free security upgrades to everyone, so you don’t need to pay anything to get it. We urge you not to wait for the last day for this. We’ve created this offer as a response to a security update and we want to see all WPML sites updated as soon as possible. Waiting for the last minute is not recommended. Get the update today and protect your sites ASAP.

How to take up this upgrade offer?

To take advantage of this special discount, if you have an expired WPML account, first, log in. Then, our system will detect that you have an old expired account and will offer you an upgrade at 50% cost. This is only available from within your WPML account.

Once you upgrade to a Lifetime account, you will be able to download new versions with the recent security fixes. When you update WPML, be sure to update all WPML components that you use. If you are running older sites, we strongly recommend to make sure that everything is updated. This should include WordPress, your theme and all plugins (including WPML). Remember that almost everything you use received security updates recently.

We’ve listed detailed instructions for first-time installs, manual updates and automated updates in WPML installation FAQ page.

If you have questions, concerns and other ideas, leave your comments and we’ll get back to you.

How can we make WPML better for you?

Share your thoughts and comments about our plugin, documentation, or videos by booking a Zoom call with Agnes, our Client Advocate. Your feedback matters and helps us improve.

Book a call with Agnes