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This topic contains 1 Antwort, has 2 Teilnehmer.

Last updated by Andreas W. vor 6 Monate, 4 Wochen.

Assigned support staff: Andreas W..

Autor Beiträge
April 24, 2019 um 1:54 pm

ricardo-jorgeP

Ich versuche: To open up my Brazilian language site

URL der/meiner Website, auf der das Problem auftritt:
hidden link

Erwartet hatte ich zu sehen:
hidden link

Stattdessen bekam ich:
502 Error

April 24, 2019 um 4:35 pm #3675237

Andreas W.
Supporter

Languages: Englisch (English ) Spanisch (Español ) Deutsch (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you for your message.

Could you please provide the login credentails for the wp-admin access page? (See screenshot)

Further, a 502 Error might be caused due to a compatibility issue.

Could you please try to run the site in minimal setup to see if the issue persists?

Please disable any additional plugin that is not related to WPML and its add-ons. If the issue disappears please start reactivating any plugins, or activate them in small groups. This way please verify at which points the issue appears again to indicate the plugin that is causing the issue.

Also please change to a default theme like TwentySeventeen to see if the issue might be theme related.

Further, you could enable the wp-debug feature to see if there are any current PHP errors given. Please follow the detailed steps in the documentation beneath this text.
Afterwards provide us the results form the debug.log file inside of your wp-content folder.

More information about how to activate this feature you can find here:
https://wpml.org/documentation/support/debugging-wpml/

Do not hesitate to contact me if you got any question.

Kind regards
Andreas

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