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Schlagwörter: Compatibility
This topic contains 12 Antworten, has 3 Teilnehmer.
Last updated by juergenL-5 vor 1 Jahr, 1 Monat.
Assisted by: Marcel.
Autor | Beiträge |
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September 26, 2022 um 7:20 am #12121131 | |
juergenL-5 |
When exporting data into CSV through woocommerce -> analytics -> orders with activated multicurrency plugin, the export will only export the data for the default currency (which is €) |
September 26, 2022 um 3:45 pm #12125931 | |
Marcel Supporter
Languages: Englisch (English ) Deutsch (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, my name is Marcel and I will take over your ticket. I will try to reproduce that on a Sandbox and let you know if it's a missing future. Then we can forward this to our devs to check the integration for it as a future request. Best Regards |
September 28, 2022 um 3:18 pm #12142193 | |
Marcel Supporter
Languages: Englisch (English ) Deutsch (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, I was not able to reproduce the issue using our latest versions. Please check the following Sandbox site: hidden link. To easily reproduce it, I configure Multicurrency based per site Language using this config: default currency: EN -> EUR I made an order in EUR and downloaded the CSV. Then I did the same for CHF, and the CSV also included my order in CHF. Can you confirm that? Best Regards |
September 29, 2022 um 5:45 am #12145815 | |
juergenL-5 |
Hello Marcel, yes I can confirm that it works as you described, but there is a difference between the test suite and our backend. kind regards, |
September 29, 2022 um 7:14 am #12146263 | |
Marcel Supporter
Languages: Englisch (English ) Deutsch (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi,
As far as I see, that's not the default functionality from WooCommerce. Are you using a 3rd party plugin to get them via mail or any custom code? Best Regards |
September 29, 2022 um 7:24 am #12146305 | |
juergenL-5 |
No we dont use a 3rd party plugin from that. Maybe its because in a yearly export there are a few hundred orders to export and thus it doesnt allow a direct download? |
September 29, 2022 um 7:32 am #12146441 | |
Marcel Supporter
Languages: Englisch (English ) Deutsch (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Yeah, it should happen after 1 page of data: https://woocommerce.com/document/woocommerce-analytics/#:~:text=If%20your%20selected,email%20looks%20like%3A. Let me try to reproduce that. |
September 30, 2022 um 4:36 pm #12158491 | |
Marcel Supporter
Languages: Englisch (English ) Deutsch (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, I was able to reproduce it. Min. two pages of orders were needed to trigger that option. In detail, having 26 orders will activate it. I escalated the issue to our team and will update you once they reply. Best Regards |
Oktober 11, 2022 um 2:26 pm #12221029 | |
Marcel Supporter
Languages: Englisch (English ) Deutsch (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
(Internal Status Change) |
November 30, 2022 um 1:57 pm #12563367 | |
danielR-95 |
Any update on this issue? |
November 30, 2022 um 3:27 pm #12564241 | |
Marcel Supporter
Languages: Englisch (English ) Deutsch (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, there is no solution yet. I will let you know once the version where it's included got published. Best Regards |
Februar 13, 2023 um 3:38 pm #13022121 | |
Marcel Supporter
Languages: Englisch (English ) Deutsch (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, this got already fixed with the latest release of WooComerce Multilingual. Please let us know if it worked for you as expected. Best Regards |