This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is attempting to configure DNS settings at IONOS for using separate domains for different language translations with WPML. The client's hosting provider, IONOS, indicated that CNAME redirection for the main domain names is not possible and suggested contacting WPML support for alternative methods.
Solution:
We recommended ensuring that all domains or subdomains point to the same WordPress installation to function correctly with WPML. This setup is something the hosting company should be able to assist with. For further guidance, we advised the client to refer to our documentation on how to use WPML with different domains per language, which can be found here: WPML Documentation on Using Different Domains Per Language.
If this solution does not resolve the issue or seems outdated, or if it does not apply to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for personalized assistance. You can do so here: WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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