[Resolved] Kann nicht mit Elementor übersetzen

Hallo @werner, welcome to the WPML support Forum!

It's ok if we continue this ticket in english? If not, please let know and I will forward to another supporter.

Does this issue happen on all pages? Or only in specific pages?

Please enable WP_Debug, WP_Debug_log and WP_Debug_Display on your website, it will display more details about the error: https://wpml.org/documentation/support/debugging-wpml/ - e.g.

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', true);

After that, please reproduce the issue one more time then check the debug.log file on the wp-content folder. Please send us the content of that file.

I also checked the settings of your server through debug log and saw that some items need attention:
Increase WP memory
Please increase the PHP memory limit to 256mb. Currently this memory is set to 40mb.
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

All the best,
Diego

Hi there,

I sent some instructions to replicate the website through a private message (previous answer).

Please let me know if it worked for you. If so, please send us clear instructions on how to see/reproduce the issue.

Kind regards,
Diego

Hi there,

Thank you. I noticed 2 issues:
- The WPML translation management extension is missing on your website (it's required to translate elementor)
- You are using the manual editor to translate the pages

I fixed it using the steps below:
- Install and active the translation management extension ( you can download from here: https://wpml.org/de/account/downloads/)
- Go to the edit screen of the page (original language)
- Scroll down to "Multilingual content setup"
- Set all fields as "Copy" then click on "Apply" (See screenshot)
- Enable the WPML Translation Editor on the right sidebar
- Do a small modification on the page content and save
- Edit the translation using the translation editor and save

It fixed the issue on this page:
- hidden link (original)
- hidden link (english)

Please let me know if it works for you.

Kind regards,
Diego

Hi there,

Sure, please send us access to your WordPress dashboard (website URL, login and password) I'll check and do some tests. - Please use the private field to send the sensitive data - do not post if you do not see it.

It would be better if you give me a test site rather than the live site.

IMPORTANT Please backup a working copy of site files and database before.

Kind regards,
Diego

Hi there,

It's recomended to use the translation editor (and not the manual editor) to translate Elementor Pages:
- Go to the edit screen of the page (original language)
- Click on the "+" icon on the right sidebar to create a new translation (see https://wpml.org/documentation/getting-started-guide/#translating-without-wpmls-translation-management)
- Fill the content, mark all "translation is complete" fields and save

If you need to make a manual modification on the translation, you can switch to the manual editor after that:
- Go to the edit screen of the page
- Switch off the "Use WPML Translation editor" option on the right sidebar
- Edit the translation

Please let me know if it worked. If you want, I can record a screencast with more details.

Kind regards,
Diego

Hi there,

They are the global widgets of Elementor PRO, correct? If so, please check this link on how to translate Elementor global widgets: https://wpml.org/documentation/plugins-compatibility/elementor/#translate-global-widgets

If the issue still occurs after these steps, may I kindly ask you please to open a new ticket for your additional question? We can handle only one issue per ticket. This will help other users with similar problems to find solutions when searching the forum.

Kind regards,
Diego