My translation team say that they have run out of credits, but I have pay as go

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Author	Posts
June 22, 2022 at 4:31 pm #11522025
fernandoP-32	My translation team says that they have run out of credits, but I have pay-as-go. I don't find an option to help them with this, and I have credits.
June 23, 2022 at 3:09 pm #11531437
Mateus Getulio Supporter Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hey there, Thanks for your contact, and welcome to the WPML support forum! Since you have configured the Pay-As-You-Go method, your translation team should be able to keep automatically translating the content, and you'll only need to pay for it at the end of the month. Aren't they able to do this? If the anser is yes, please let us know what is the exact issue here. Also, please make sure to read our documentation related: https://wpml.org/documentation/automatic-translation/how-to-sign-up-for-pay-as-you-go/ https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/ https://wpml.org/documentation/automatic-translation/automatic-translation-invoices/ We're looking forward to your reply. Thanks! Regards, Mateus.

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