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This topic contains 6 Antworten, has 2 Teilnehmer.

Last updated by walz-hardcoreC vor 5 years.

Assigned support staff: Vincenzo.

Author Artikel
November 18, 2015 um 3:14 pm #749254

walz-hardcoreC

I am trying to: Simply translate a german product to english. It won't work neither on the product page nor on the edit product page. If I duplicate the german product and then try to edit the translated copy I get a blank page.

Vorhandes deutsches Produkt auch als englische Übersetzung anlegen. Entweder über das + Symbol auf der Produktübersichtsseite oder über das Sprachen Panel auf der "Produkt bearbeiten" Seite. Wenn ich das Produkt erst dupliziere und die englische Kopie bearbeitet will bekomme ich eine komplett weiße Seite.

URL of (my) website where problem appears: not public yet

expected to see: A translation of the product page

Instead, I got: Serverfehler / Server Error 500 / Blank Page

PHP Memory Limit: 512MB

November 18, 2015 um 3:59 pm #749309

Vincenzo
Supporter

Languages: Englisch (English ) Italienisch (Italiano )

Timezone: Europe/London (GMT+00:00)

Hello and thank you for contacting WPML support!
I will take care of your ticket.

Can you please try to temporarily disable the Yoast SEO plugin?

Does it fix the error?

Thank you

November 19, 2015 um 9:59 am #749907

walz-hardcoreC

Hi, yes, when I deactivate Yoast SEO it works correct. but this shouldn't be the solution. What can i do to keep them both running?
Greetings

November 19, 2015 um 10:06 am #749919

Vincenzo
Supporter

Languages: Englisch (English ) Italienisch (Italiano )

Timezone: Europe/London (GMT+00:00)

Thank you for your answer.

That was just to confirm the issue.
Our WooCommerce Multilingual developers are currently testing the solution to this.

❌ Before proceeding please make a full website backup! ❌
⌥ You can use a plugin for this.
I use Duplicator for this.
See: http://wordpress.org/plugins/duplicator/

To temporarily solve the problem, please delete Yoast SEO plugin and install a previous version of that plugin. It just needs to be a version older that 3.0 so any 2.x version would be fine at the moment.

As soon as the next WooCommerce Multilingual version is out you can update Yoast SEO plugin.

Thank you for your patience.

November 19, 2015 um 11:24 am #750020

walz-hardcoreC

Ok I will try that, thank you for your help. I would close this thread as soon as it is working again. Greetings

November 19, 2015 um 1:08 pm #750192

Vincenzo
Supporter

Languages: Englisch (English ) Italienisch (Italiano )

Timezone: Europe/London (GMT+00:00)

Please take a look at our blog and WooCommerce Multilingual pages for updates.
- https://wpml.org/blog/
- https://wordpress.org/plugins/woocommerce-multilingual/

Thank you

November 20, 2015 um 6:31 pm #751582

walz-hardcoreC

After updating the WPML Multilingual Plugin today it works again. Thank you!