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This topic contains 13 Antworten, has 2 Teilnehmer.

Last updated by Otto vor 1 Monat, 2 Wochen.

Assigned support staff: Otto.

Author Artikel
Juni 23, 2020 um 7:30 am #6432357

Rainer

Tell us what you are trying to do?
Hello,
I put fraicheurdete.com in the browser.
- I want to open hidden link
and it open hidden link

Can you help?
Regards
Rainer

What is the link to your site?
hidden link
hidden link

Juni 23, 2020 um 1:18 pm #6435263

Otto
Supporter

Languages: Englisch (English ) Spanisch (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello Rainer,

I visited the site and didn't see the issue:
hidden link

The French site loaded and stayed until I clicked in the switcher. I changed the language of the browser to German and still no redirection happened.

Can you please double check? Could it be that the domain settings took some time to take effect?

Let me know, please.

Kind regards,

Otto

Juni 23, 2020 um 3:39 pm #6436497

Rainer

Hello Otto,
I double check it, but I have the problem.
When I put fraicheurdete.com in the browser I`m redirected to hidden link

It works, when I put following in the browser:
hidden link
or hidden link
or hidden link
I´m see hidden link

The problem is only fraicheurdete.com in the browser

Regards
Rainer

Juni 23, 2020 um 5:05 pm #6437167

Otto
Supporter

Languages: Englisch (English ) Spanisch (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Thanks Rainer.

It looks like that domain has a redirect set (not related to WPML).

Check it here:
hidden link

Result
CONGRATULATION. Everything seems to be fine.
hidden link
301 Moved Permanently
hidden link
200 OK

So I suggest you check this with you domain registrar provider.

You can confirm it is not related to WPML deactivating it for a moment and visiting the same URL. You will be redirected anyway. (backup your site before trying it 🙂 )

Kind regards,

Otto

Juni 25, 2020 um 4:18 pm #6454799

Rainer

Hello Otto,
I had a telefoncall with my hoster domainfactory hidden link
I think I speak with a good supporter and he checked everything.
He said, everything is ok.

He said it´s an WPML case.
But he found an link with my problem.
https://wpml.org/forums/topic/non-www-redirect-correctly-www-does-not/
and the link https://wpml.org/forums/topic/when-url-is-without-www-site-redirect-to-default-langauge/page/3/#post-1461079

Is it possible to check it!?

Regards
Rainer

Juni 25, 2020 um 4:54 pm #6455665

Otto
Supporter

Languages: Englisch (English ) Spanisch (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hi Rainer,

I don't have any doubts about my colleague, it's great to hear that he is helping too. I am pretty sure we will manage to solve the problem 🙂

We did have an issue but it should be solved now:
https://wpml.org/errata/home-page-redirects-to-default-language-with-nginx-and-a-different-domain-per-language/

Also, I tested locally and it is working as expected, so it may be an issue specific to your server configuration.

In any case, to be sure about where the problem is, is possible for you to test this:
-Deactivate WPML
-Go to the domain
-Does it redirect?

This should not cause any problem, you won't lose any WPML data. BUT, please make a reliable backup before testing 🙂

If with WPML disabled there is no redirection, can you please share your server configuration details?

Let me know your results, please.

Kind regards,

Otto

Juni 25, 2020 um 5:18 pm #6456049

Rainer

Hello Otto,
you are right.
I deactivated WPML and the redirect works.

My server configuration details
hidden link
Regards
Rainer

Juni 25, 2020 um 5:38 pm #6456163

Otto
Supporter

Languages: Englisch (English ) Spanisch (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hi,

Thanks.

Sorry, I am not sure if I get it right 🙁

If you deactivate WPML and you go to:
hidden link

are you redirected to:
hidden link

If that's the case, it is not a WPML issue.

Can you please confirm?

Kind regards,

Otto

Juni 25, 2020 um 6:22 pm #6456337

Rainer

if I put in the browser
fraicheurdete.com

I´m redirected to
hidden link

Regards
Rainer

Juni 25, 2020 um 10:01 pm #6457143

Otto
Supporter

Languages: Englisch (English ) Spanisch (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Thanks.

In that case, it is not a WPML related issue.

Makes sense?

Kind regards,

Otto

Juni 26, 2020 um 6:53 am #6459079

Rainer

Hello Otto,
thank you for your help.
Yes, it´s not a WPML issue, but the result is a not perfect system.
Do you have an idea how I can solve the problem?
Rainer

Juni 26, 2020 um 1:38 pm #6462113

Otto
Supporter

Languages: Englisch (English ) Spanisch (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hi Rainer,

The main suspect is the domain configuration. I think it has a redirection set. Then I would check deactivating all the plugins and switching to a default theme (doing a backup first) to see if any of them sets the redirection.

Checking .htaccess and wp-config.php also.

But, as said, I think it is on the domain.

I hope this helps.

Kind regards,

Otto

Juni 26, 2020 um 3:37 pm #6463029

Rainer

Hello Otto,
I deactivated all plugins, deactivated the Avada theme switching to Twentytwenty Theme.
Checking.htaccess abd wp-config.php
No success.
Thank you for your help.
Rainer

Juni 26, 2020 um 3:40 pm #6463037

Otto
Supporter

Languages: Englisch (English ) Spanisch (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

You are welcome 🙂

Kind regards,

Otto