Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
Hi,
Thank you for contacting WPML support!
That case is not possible - the language of the email will depend upon the order language, so if you translated the product and if client orders in that language, they will get that product name (along with other translated email information) in their order email.
if client orders in that language, they will get that product name (along with other translated email information) in their order email.
it's fine for client.
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I want to show only English(default) for admin order email.
now it shows English text but Chinese product name(client chosen).
some admin can't read sub-language, so I want it show English.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
Hi,
In fact during the testing I found that we may have a bug here - can you check the images to confirm it is the same? I already escalated this to our developers.
Steps to reproduce are as follows:
- create a product and translate, make sure you translate the title to distinguish
- translate any New Order email text such as additional text
- create a new order in another language and check the content of the email admin got - it will have translated product title, but other texts in default site language
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
Hi,
After debugging we found out this to be a design choice, as some clients to prefer this to work like this (so that products are translated in these emails), so we will not change this behaviour unless more clients request this.
You could do this though - edit the file \woocommerce-multilingual\inc\class-wcml-emails.php line 484, Just after this line:
