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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 10 months ago.

Assisted by: Mihai Apetrei.

Author Posts
June 20, 2022 at 1:15 pm #11499737

autumnW

I am trying to: translate a product

i recive this message for only one language

WPML tried to translate this page three times and failed. To get it fixed, contact WPML support

Screenshot 2022-06-20 at 14.51.27.png
June 20, 2022 at 1:46 pm #11500075

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

This issue might be happening due to a recent update. Sorry for that.

Can you please let me know if you had the chance to try the steps mentioned at the URL below?

- https://wpml.org/faq/translation-status-stuck-or-displaying-the-error-wpml-didnt-manage-to-translate-this-page/

If that doesn't work, please also try this:
https://wpml.org/forums/topic/ate-server-communication-forbidden-5/#post-11295981

or this:
https://wpml.org/errata/wpml-triggers-a-migration-notification-banner-even-when-the-site-hasnt-been-migrated/

If none of those will work, we have another thing that you can try.

One user reported that they fixed the issue with the following steps:

- Go to WPML > Translation Management
- Click on "Translators"
- Check if your user is defined as a translator. If not, please configure it again.

Please let me know how that goes and if you are now able to translate pages.

Kind regards,
Mihai Apetrei

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.