gavinT-6

Problem:
The client was experiencing issues with code recognition after following previous steps provided by the support team.
Solution:
We recommended continuing the assistance through an already opened support ticket. For further details, please refer to the specific support thread: https://wpml.org/forums/topic/credits-not-on-site-since-moving-to-a-new-host/.

Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.