Problem: The client is unable to translate an Elementor slide on the homepage using WPML. The translation method is set to "WordPress Editor", but the English translation has disappeared, and the client is unsure why this issue occurred. Solution: 1. Confirm that the translation method for the original content is set to "WordPress Editor" in the right sidebar of the WordPress Editor. 2. Manually translate the English page inside Elementor, ensuring that you do not switch to the WPML Translation Editor as it will overwrite any translations made using the WordPress Editor. 3. After setting the correct translation method, access the translated content and manually adjust the translation inside Elementor. 4. Update the original content and the translation to ensure all changes are applied correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
