Problem: The client was experiencing issues with WooCommerce product variations not appearing in the Advanced Translator after making changes. Despite updating images and text in the product variations, these changes were not reflected in the translation interface.
Solution: We advised the client to ensure that the translation preferences for the fields were set to Translate in "WPML > Settings > Custom Field Translation". It was also important to update the product after making changes to the variations and to clear both site and browser caches. If the issue persisted, we recommended running a troubleshooting tool available under WooCommerce > WooCommerce Multilingual > Status and selecting specific options to synchronize the data.
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket for further assistance at WPML support forum.
Problem: The client needed to know if they should use the 'Store a language cookie to support language filtering for AJAX' option with their WPML setup that uses different languages in directories. Solution: We advised the client that it is necessary to keep the 'Store a language cookie to support language filtering for AJAX' option active, especially since their website is a WooCommerce site. This feature is crucial for various functions such as handling different currencies and add-to-cart functionalities. If you're experiencing similar concerns, we recommend that you ensure this option is checked.
For more details on enabling the language cookie for AJAX filtering, you can refer to our documentation here.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. Should you need further assistance, do not hesitate to open a new support ticket with us.
