Problem: The client was unable to save or update a WordPress footer menu while the WPML plugin was active. Despite deactivating other plugins like Max Mega Menu and Colza Theme Addons, the issue persisted. The problem only occurred when WPML was active, and the menu worked correctly with WPML deactivated. Solution: After extensive troubleshooting, it was discovered that the Solutions menu was registered under the incorrect language and was not translated. We corrected the language registration and translated the menu. We also advised the client to update the menu translations in the secondary languages as described in this guide: Translating Menus.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
