The client is trying to implement a URL structure like site.com/fr/, site.com/jp/, etc., for different language directories using WPML on a WordPress site with a multi-domain setup. However, upon activation, the translated pages do not appear, and as a temporary measure, they are using the query string pattern.
Solution:
We recommend following these steps to resolve the issue:
1) Navigate to WPML >> Languages >> Language URL format. 2) Select the Different languages in directories option. 3) Save the changes. 4) Go to Settings >> Permalinks and re-save the settings. 5) Clear all types of caches.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum.
The client is experiencing persistent loading issues when attempting to translate a page to French, despite resigning and assigning credits.
Solution:
We recommend the following steps to address the translation loading issue:
1) Ensure a full site backup. 2) Navigate to WPML >> Translation Management >> Translation Jobs and delete the French translation job for the problematic post. 3) Edit the post in the original language, make a minor change, and update it to refresh the translation settings. 4) Retranslate the post to French using WPML's Translation Dashboard.
To improve site performance and possibly resolve the issue, increase the WP Memory Limit to 256MB and MaxInputVars to 10000.
1) Ensure a full site backup. 2) Delete the existing key for your site from your WPML account page. 3) Unregister and re-register WPML with a new key following the steps provided in the Plugins >> Add New >> Commercial tab. 4) Edit and update the post to refresh settings and attempt translation again.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should issues persist, please open a new support ticket.
