Problem: If you're experiencing issues with PDF documents not being translated and images being duplicated when activating the WPML Media Translator plugin, you're likely facing a situation where images are treated as separate elements for each language, rather than being linked as translations. Solution: First, to address the issue of custom image links in accordion galleries, open the translation of the Certifications page in the Translation Editor and search for 'https' to locate all links on the page, including those associated with gallery images. This allows you to see if URLs are displayed correctly and to replace or translate them as needed. For images, since you want to use the same image across all languages, follow these steps: - Go to WPML → Settings → Media Translation. - Turn off the option 'Automatically detect the best options for translating image texts (alt text, caption, title)'. - Click on 'Manually configure'. - Select all available options. - Click on 'Start the process'. This will synchronize existing images across translations. Additionally, we have implemented a custom solution on your site to allow WPML to recognize and make translatable the links inserted in the Media Gallery of Uncode. This involved modifying the
functions.php
file and adding specific configurations in WPML → Settings → Custom XML Configuration to decode the gallery content and extract custom links, showing them in the Translation Editor. During translation, you will only need to modify the URL part of the PDF, replacing it with the link to the translated document while keeping the rest of the field structure unchanged.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
