Resolved

Reported for: WooCommerce Multilingual 4.3.7

Resolved in: 4.4.0

Symptoms

We have found out that the “Order completed” e-mail that WooCommerce sends, is affected by one of our latest patches, and it is always sent in the default site language.

Our developers are working on resolving this issue.

Workaround

As a temporary workaround until this has been properly patched, you can edit the class-wcml-emails.php file in the ../woocommerce-multilingual/inc/ directory and around the line 366 you should comment-out or remove the following rows:

if ( isset( $_POST['post_type'] ) && 'shop_order' === $_POST['post_type'] ) {
    return;
}

14 Responses to “An “Order completed” e-mail is sent to the purchasing user in the default site language”

    • Hello, Marco
      This issue is still not patched by our developers – as the current state to this date of this erratum is still “Open”
      You can monitor this page for changes so that you can spot when the version is going to be released with a fix.
      In the meantime, you can try the suggested workaround – if it helps your case.

    • Yes, the workaround is for the order completed mails.
      I am not sure for the account creation mails… if you have an issue with that, you can always open a new ticket in our support forum so that we investigate the problem.

      The thread that you mention was closed due to inactivity, by the reporting user, from our cleanup automation system.

    • We don’t have a date yet, but I have asked the development team to increase the priority.
      If all goes well it should be ready for next release.

    • Hello Phil and happy New Year to you too!

      The fix has been made and will be released in the upcoming update of WooCommerce Multilingual which should happen the next week.

  1. Hello Can we have a date when this is likely to be fixed surely this has been going long enough? It is now January 2019??

    • Hello Laurence.

      The fix has been made and will be released in the upcoming update of WooCommerce Multilingual which should happen the next week.

    • We send newsletters about major WPML updates. Also, WordPress shows a notification about new releases for all the sites on which WPML is registered.

    • Hello Michal,

      I’m sorry for the delay with the release.

      As you may know, we had to prioritize our tasks for compensating the cyber attack we faced a few weeks ago.

      This caused a delay with all the planned releases.

      The good news is that yesterday, we’ve installed the new versions of our plugins in our sites, as we always do before a release.

      We are aiming for a public release tomorrow (Wednesday).