Resolved
Overview of the issue
We have noticed that there are some customers reporting a fatal error on activating WPML
1 | PHP Fatal error: Call to undefined method Composer\\Autoload\\ClassLoader::setPsr4() in .../wp-content/plugins/sitepress-multilingual-cms/embedded/composer/autoload_real.php on line 33 |
This issue happens from one of your other plugins using an outdated version of Composer, where the autoloader does not support setPsr4()
method.
The problem happens when a plugin with such old version bundled is initialized before WPML plugin.
You can read more details here: https://github.com/composer/composer/issues/2553
Workaround
To fix the issue you must first find the offending plugin: you can do it by disabling all plugins, except WPML, and then re-activating them one by one.
Then it is advisable that you seek updated version of that plugin: if the issue does not get resolved, contact the author and let him know about the issue.
Hi
I have just made an order #105965983683 for your multilingual and pay it by credit card €33.97 vat incl. but for some reason I cannot access to the content and di not receive any email form your, Could you explain why ?
looking forward to your prompt reply
Luigi Orsi Carbone
luigi@orsipartners.com
Please try to reset the password with this email:
https://wpml.org/account/lost-my-password/
I asked the person in charge to contact you anyway.
I do not have an account . I went straight to order the Multilingual via the purchase bottom here https://wpml.org/purchase/. I was requested to enter my email and other billing account but for some reason the order did not get completed and I still dont have access the the Multilingual despite my credit card was debied and I received a receipt for the payment
As said order #105965983683 for your multilingual paid it by credit card €33.97
Please let me know how could I get access to the product
Also I would like to receive the billing receipt addressed to my company as I specified during the order or:
Orsi & Partners Srl
Via Passalacqua 15
15057 Tortona (AL)
VAT 13165760151
Please let me know
Regards
Luigi Orsi Carbone