This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported an issue where after translating content from English to Thai using WPML and Elementor, some characters were missing or appeared as a weird dashed-circle on the live site, despite looking correct in the WPML Language translator dashboard and Elementor.
Solution:
We suggested that the client try using a similar title in a simple Elementor header widget without character splitting to see if the issue persists. Additionally, we recommended adding the same text to a default page widget to check if it displays correctly there. If these steps do not resolve the issue, it might be due to the specific character handling in Elementor when used with Thai language.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 7 months, 3 weeks ago.
Assisted by: Shekhar Bhandari.