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This topic contains 1 respuesta, has 2 mensajes.

Last updated by Carlos Rojas hace 5 meses, 2 semanas.

Assigned support staff: Carlos Rojas.

Autor Mensajes
abril 29, 2019 a las 10:43 am

robertoB-47

Estoy tratando de: I try to select the language of a plugin to detect the string that I have in the real language in which it is introduced, but not let me tell you that the plugin is in Spanish then detects me as if the original string was in English.

URL de (mi) sitio web donde aparece el problema:

Yo esperaba ver:

En vez de eso, obtuve:

abril 29, 2019 a las 9:31 pm #3706685

Carlos Rojas
Supporter

Languages: Inglés (English ) Español (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

1.- I would like to ask you to follow this steps in order to isolate the cause of the issue:
- Back up your site first before making any change, this is for security reasons.
- Update all outdated plugins and themes.
- Flush all cache memory that might exist.
- Deactivate all the plugins that are not related to WPML.
- Switch for a moment to a WordPress default theme like Twenty Seventeen.
- If the issue is gone, activate one by one to see with which one there is an interaction issue.

Could you tell me the result of this steps?

2.- Please increase the PHP Memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '128M');
define( 'WP_MAX_MEMORY_LIMIT', '128M' );

- Add it above the line /* That's all, stop editing! Happy blogging. */

Kind regards,
Carlos