Este es el foro de soporte técnico de WPML, el plugin multilingüe de WordPress.

Todas las personas pueden leerlo pero solo los clientes de WPML pueden ingresar comentarios. El equipo de WPML responde en el foro 6 días a la semana, durante 22 horas por día.

Our next available supporter will start replying to tickets in about 5.86 hours from now. Thank you for your understanding.

This topic contains 1 respuesta, has 2 mensajes.

Last updated by Noman hace 2 meses, 2 semanas.

Assigned support staff: Noman.

Autor Mensajes
julio 26, 2019 a las 7:11 pm #4291449

isabelC-2

Estoy tratando de:

Hice cambio de versión del plugin hace dos días y de repente surge error 404 en la Home del sitio. Tuve que devolverme a la versión anterior del plugin. (adjunto print pantalla).
Actualicé las url, limpié caché y no funcionó. Hice scaneo del sitio y no observo nada.

Yo esperaba ver:

Esperaba que el sitio se mostrara sin errores...Favor revisar que sucede en esta nueva versión. Gracias!!!

julio 29, 2019 a las 5:14 am #4297019

Noman
Supporter

Languages: Inglés (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. I am going to reply this in English, if you still need Spanish support please let me know.

=== Please backup your database and website ===

1. Please upgrade your server’s PHP version to a higher level: https://wpml.org/home/minimum-requirements/

PHP is 5.6.40 which is good, but it's advised is to use more up-to-date version for better performance and stability. You can contact your website hosting company to upgrade this for you.

2. Please upgrade your server’s MySQL version to a higher level: https://wpml.org/home/minimum-requirements/
MySQL 5.5.44 version in your site, is lower than the required for WPML.

3. You are using an older version of WordPress on your site, please backup your site and update WordPress to it’s latest version 5.2.2.

4. Now please try to update ALL WPML plugins to it's latest versions. You can download it from your account: https://wpml.org/account/downloads/

5. Please delete all sorts of caches on your site / server cache (if any) / plugin cache / CDN cache (if any), clear browser cache and see if this resolves your issue.

6. If still issue persists, please check for a possible theme and plugin conflict. To do that you can switch back to any default theme (e.g. Twenty Seventeen theme), Disable all plugins except WPML and see if this issue goes away with default theme and only WPML activated?

Thank you

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