Cristina
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Dear Andrés,
to paste your debug information please go to WPML > Support and click on the link “debug information”. This will open a screen where you will see a text box in grey filled with text.
You will find more information about this here:
http://wpml.org/faq/provide-debug-information-faster-support
Please copy the text and paste it into the box for the debug infos. This will allow us to see more details about your site.
To learn how to use the plugins, please check our documentation and videos to learn how you can use WPML to translate your themes and plugins.
We also have some documentation about how to tranlsate the WooCommerce Shop and how to use a multicurrency switcher.
Our documentation pages are available in english and spanish:
https://wpml.org/documentation/getting-started-guide/
https://wpml.org/documentation/getting-started-guide/theme-localization/
https://wpml.org/documentation/related-projects/woocommerce-multilingual/
https://wpml.org/es/documentation-2/guia-de-inicio/
https://wpml.org/es/documentation-2/guia-de-inicio/personalizacion-del-tema/
https://wpml.org/es/documentation-2/proyectos-relacionados/woocommerce-multilingual-ofrezca-sitios-web-con-ecomercio-en-varios-idiomas/
Kind regards,
Cristina
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