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This topic contains 8 replies, has 0 voices.

Last updated by Bruno Kos 3 days, 11 hours ago.

Assisted by: Bruno Kos.

Author Posts
November 27, 2025 at 12:08 pm #17614766

martinW-39

Background of the issue:
I am trying to translate a Beaver Builder page from German to Spanish using WPML’s Advanced Translation Editor (ATE) and manually adjust specific links inside Text and Video modules. The ATE saves these manual edits correctly, and they remain visible when reopening the translation. Link to a page where the issue can be seen: hidden link

For example:
hidden link
should be translated to
hidden link
on the page: hidden link

Symptoms:
The updated links from the ATE are not reflected on the published Spanish page. The Spanish frontend still shows the original German links, even though the ATE displays the updated Spanish versions. Additionally, some links do not appear in the ATE at all, even though they are present on the frontend in the original German version.

Questions:
Why are the updated links from the ATE not appearing on the Spanish frontend?
Why do some links not appear in the ATE even though they are present in the original German version?

December 1, 2025 at 8:55 am #17621680

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Would you be willing to provide me with WordPress credentials so I could investigate the issue directly?

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

I marked your next reply as private so that you can safely add credentials.

December 1, 2025 at 11:33 am #17622291

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

I get "LOGIN BLOCKED: 2FA is required to be active on your account. Please contact the site administrator.", can you disable it at least for this user?

December 1, 2025 at 12:43 pm #17622577

martinW-39

Hi,
I would like to send you a new user login witout 2 FA.
Please allow me to send a private message.
Thank you.

December 1, 2025 at 3:33 pm #17623182

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

I marked your next reply as private so that you can safely add credentials.

December 2, 2025 at 9:35 am #17625246

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

I can see that the video URL is indeed translated properly, I also tried to retranslate it multiple times, also saved the original page, however nothing worked. That being said, it is possible that we are dealing with compatibility issue with this particular plugin.

On this sandbox:
hidden link

Can you install PowerPack Beaver Addons and add PowerPack video element to this page and translate it: hidden link

We only need this one element. Let me know if this is not possible or if you are having licensing issues with it.

ppvideo.png
December 2, 2025 at 10:20 am #17625595

martinW-39

Hi,
i added the Video Module to your "Sample Page" in Sandbox and also translated it. Please test it and let us know why it cannot be translated. Thank you!

December 2, 2025 at 4:02 pm #17627621

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

I see the same issue in the sandbox as well.

This has been escalated to our Compatibility team and may take some debugging time, I'll get back to you as soon as I have any news or questions for you.

December 3, 2025 at 1:54 pm #17631114

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

It appears that one video was added using the short youtu.be link while the translated version used the full YouTube URL. To avoid this issue, always use the short URL from the YouTube “Share” button when embedding videos.

I also tested the page here:
hidden link
and everything seems to be working correctly now.

Can you try with some other video?