Este es el foro de soporte técnico de WPML, el plugin multilingüe de WordPress.

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Our next available supporter will start replying to tickets in about 0.40 hours from now. Thank you for your understanding.

This topic contains 1 respuesta, has 2 mensajes.

Last updated by Noman hace 6 meses.

Assigned support staff: Noman.

Autor Mensajes
abril 16, 2019 a las 2:14 pm #3622871

jesusC-5

Estoy tratando de activar mi licencia pero cuando la introduzco no guarda el cambio, la licencia no se queda activa:

URL de (mi) sitio web donde aparece el problema: hidden link

abril 16, 2019 a las 2:40 pm #3623145

Noman
Supporter

Languages: Inglés (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. I am going to reply this in English, if you still need Spanish support please let me know.

Could you please make sure your current site URL and registered site URL are same e.g. with www or without www.

If still issue persists, please follow the steps below and let me know how it goes?
- Please backup your database and website
- Deactivate the existing WPML plugin and add-ons.
- Delete the plugin files – this does not delete your translations. You will just delete the plugin files from your "wp-content/plugins" folder, all your data will be kept saved.
- Install and activate WPML again. You can download it from your account: https://wpml.org/account/downloads/
- Again register WPML in your site and enter the new key:
Please Login to your WPML account >> go to Sites page >> Remove your current site / domain from there >> and re-add your site >> it will give you New key which you can add back in your site: https://wpml.org/account/sites/

Thank you

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