Translating downloadable products

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Última actualización por joannaA hace 3 semanas, 1 día.

Asistido por: Noman.

Autor	Publicaciones
octubre 22, 2025 a las 7:15 am #17505360
joannaA	Background of the issue: I added WooCommerce, and we are selling digital products in 3 different languages. I followed all the steps recommended, allowing different documents per language. Symptoms: When someone purchases the English product, it gives them the main Bulgarian PDF. The Translator Editor is not opening; it is the normal WP product editor. Sometimes the Translator Editor shows the URL to be translated, sometimes it doesn’t. Questions: Why does purchasing the English product give the main Bulgarian PDF? Why is the Translator Editor not opening and defaulting to the normal WP product editor? Why does the Translator Editor sometimes show the URL to be translated and sometimes not?

Autor

Publicaciones

octubre 22, 2025 a las 7:15 am #17505360

joannaA

Background of the issue:
I added WooCommerce, and we are selling digital products in 3 different languages. I followed all the steps recommended, allowing different documents per language.

Symptoms:
When someone purchases the English product, it gives them the main Bulgarian PDF. The Translator Editor is not opening; it is the normal WP product editor. Sometimes the Translator Editor shows the URL to be translated, sometimes it doesn’t.

Questions:
Why does purchasing the English product give the main Bulgarian PDF?
Why is the Translator Editor not opening and defaulting to the normal WP product editor?
Why does the Translator Editor sometimes show the URL to be translated and sometimes not?