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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 1 reply, has 2 voices.

Last updated by Kor 6 months ago.

Assisted by: Kor.

Author Posts
November 6, 2023 at 6:52 pm #14741403

agence-web-econnect-cityY

Tell us what you are trying to do?
I am trying to delete the image from the media.
Is there any documentation that you are following?
https://wordpress.stackexchange.com/questions/181496/wp-delete-attachment-doesnt-delete-images-in-wp-content-uploads
Is there a similar example that we can see?
I don't know
What is the link to your site?
hidden link

Screenshot 2023-11-07 000853.png
November 7, 2023 at 6:06 pm #14750967

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

Also, I noticed that your “WP Memory Limit” PHP limit is below the required 128MB or recommended 256MB as described at: https://wpml.org/home/minimum-requirements/ . Could you please contact your hosting provider and ask them to increase this PHP value for yousc and also, ask them to update the MySQL version to 5.6+?

The topic ‘[Closed] When i deleting the images from Media it is showing Erreur lors de la suppressio’ is closed to new replies.