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This topic contains 3 respuestas, has 2 mensajes.

Last updated by magiP hace 2 meses, 2 semanas.

Assigned support staff: Noman.

Autor Publicaciones
agosto 4, 2019 a las 5:21 pm #4336739

magiP

We managed to install and translate some pages. But now we are facing another issue. When we translate a course, the main page in spanish doesn't load. We find that it's a conflict with some custom personalizations that an external team made for us. We already ask that team to check it, but I let you the error that the page are displaying in case it sounds familiar and you can give us some quick solution:

<b>Fatal error</b>: Uncaught Error: Call to a member function get_author() on boolean in /home/x15media/staging/1/wp-content/plugins/thim-course-builder/courses-block-2/tpl/lp3/default.php:138
Stack trace:
#0 /home/x15media/staging/1/wp-content/plugins/thim-course-builder/inc/functions.php(232): include()
#1 /home/x15media/staging/1/wp-content/plugins/thim-course-builder/courses-block-2/courses-block-2.php(139): thim_get_template('lp3/default.php', Array, 'courses-block-2...')
#2 /home/x15media/staging/1/wp-includes/shortcodes.php(325): Thim_SC_Courses_Block_2->shortcode(Array, '', 'thim-courses-bl...')
#3 [internal function]: do_shortcode_tag(Array)
#4 /home/x15media/staging/1/wp-includes/shortcodes.php(199): preg_replace_callback('/\[(\[?)(thim\-...', 'do_shortcode_ta...', '[vc_empty_space...')
#5 /home/x15media/staging/1/wp-content/plugins/js_composer/include/helpers/helpers.php(236): do_shortcode('[vc_empty_space...')
#6 /home/x15media/staging/1/wp-content/plugins/js_composer/include/templates/shortcodes/vc_column.php(94) in <b>/home/x15media/staging/1/wp-content/plugins/thim-course-builder/courses-block-2/tpl/lp3/default.php</b> on line <b>138</b><br />

If you want to check, the url of the page is now hidden link

Credentials are still the same.

Thanks a lot for your help!

agosto 4, 2019 a las 5:37 pm #4336749

Noman
Supporter

Languages: Inglés (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

I have noticed that this error is coming from ‘Thim Course Builder’ plugin and I can not find this plugin in our verified compatibility plugin list:
https://wpml.org/documentation/plugins-compatibility

As this issue is coming from custom code so that it's better to contact your original developers who created that feature.

We cannot consult much on the custom code or requirements, as it falls in custom programming work for your site and outside support scope, we recommend contacting one of our certified service providers for such cases:
https://wpml.org/documentation/support/wpml-contractors/

Thank you

agosto 4, 2019 a las 6:41 pm #4336887

Noman
Supporter

Languages: Inglés (English )

Timezone: Asia/Karachi (GMT+05:00)

[ changing ticket status ]

agosto 5, 2019 a las 10:44 am #4339919

magiP

We wil try to fix the issue with our external team. Thanks for the assistance.