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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needs to translate the redirect URL of a WPForm but cannot find that URL in the WPML translation editor.
Solution:
If you're experiencing this issue, we recommend you follow these steps:
1. Ensure that you have installed our add-on, WPForms Multilingual. For more details, visit Creating Multilingual Forms using WPForms and WPML.
2. Navigate to WPML > Translation Management and send the form for translation.
3. When editing the translation in our Advanced Translation Editor (ATE), remember that links are hidden by default. Use the search bar at the top left and enter "http" to view all links. You should now see the redirection URL and be able to translate it.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Nicolas V. 1 day ago.

Assisted by: Nicolas V..

Author Posts
September 27, 2024 at 9:56 am #16229288

cristianoP-13

Background of the issue:
We need to translate the redirect URL of a WPform on our site hidden link, but we cannot find that URL in the translation editor.

Symptoms:
The redirect URL of a WPform is not available for translation in the WPML translation editor.

Questions:
How can we translate the redirect URL of a WPform using WPML?

September 27, 2024 at 3:07 pm #16230463

Nicolas V.
Supporter

Languages: English (English ) French (Français )

Timezone: America/Lima (GMT-05:00)

Hello,

Welcome to the WPML support forum. To help speed up the support process, I've enabled a private message for submitting the debug information for this support ticket. Please follow these initial debugging steps:
https://wpml.org/faq/provide-debug-information-faster-support/
In short:
- Go to "WPML > Support > Debug Information" (link)
- Copy the Debug Information from there.
- Find the private field I activated and paste that information.

---

Regarding WPForms, please follow these steps:
1. Make sure that you have installed our add-on, WPForms Multilingual.
https://wpml.org/documentation/related-projects/creating-multilingual-forms-using-wpforms-and-wpml/

2. Go to "WPML > Translation Management" to send the form for translation.

3. When editing the translation in our Advanced Translation Editor (ATE), note that links are hidden by default:
- Use the search bar at the top left and enter "http" to view all links.
- You should now see the redirection URL and be able to translate it.

September 27, 2024 at 3:13 pm #16230486

cristianoP-13

Hi Nicholas,
thank you, we found that!
Regards!

cristianoP-13 confirmed that the issue was resolved on 2024-09-27 15:13:48.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.