WPML String Translation crashed the website admin pages

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This topic contains 2 replies, has 2 voices.

Last updated by robertH-58 1 year, 9 months ago.

Assisted by: Andreas W..

Author	Posts
July 21, 2022 at 4:15 pm #11712641
robertH-58	Tell us what you are trying to do? Translate website Is there any documentation that you are following? no Is there a similar example that we can see? no What is the link to your site? rosho.world. --- "Connection failed! Please refresh the page and try again. (cURL error 7: Failed to connect to api.wpml.org port 443: Connection timed out)" When I try to use the plugin-installer from WPML on my website I get this error. --- On top of a 1 minute loading on pages, even when activated WPML doesn't allow to translate automatically as well. "There is a problem connecting to automatic translation. Please check your internet connection and try again in a few minutes. If you continue to see this message, please contact our support team."
July 21, 2022 at 4:30 pm #11712705
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Please take note that you have published access credentials publically on this ticket, which for I have removed now. For the issue, this is very likely related to a server firewall. Please contact your hosting company and ask them to set those URLs on the whitelist: hidden link hidden link hidden link hidden link If this will not solve the issue, please let me know. Best regards Andreas
July 22, 2022 at 7:19 am #11716731
robertH-58	Thanks. It was some security measures on the .htaccess files for the plugin folders. Hosting service is SiteGround. My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.