Problem: The client reported that the footer isn't displaying in the English and Spanish versions of their website. Solution: We discovered that the footer was not created using Elementor's standard footer functionality. Instead, it appears to have been built with the Glozin Builder. To resolve this issue, we recommend checking if the footer template exists in Glozin Builder and ensuring that the translations are completed to 100%. If you're experiencing this issue, we suggest verifying the footer setup in Glozin Builder and completing any pending translations.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing an issue where an additional tab displaying the product name appears on the product pages in the English and Spanish versions of their website, but not in the Italian version. This issue started after enabling the English and Spanish translations. Solution: We have resolved the issue related to the translation of product tabs. If you're experiencing a similar problem, we recommend checking the translation settings and how the translated product tabs are being handled. It's also beneficial to ensure that you have the latest versions of themes and plugins installed.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
