Problem: The client was experiencing errors after trying to restore and install the WPML plugin multiple times. Even after changing the permanent link settings, the error persisted. The client is using Elementor with WPML on a new website that is hosted on a domain with a previous WordPress installation that also used WPML.
Solution: We recommended the client to follow the steps provided in our documentation to ensure that content is not missing after the WPML installation. The documentation can be found here: https://wpml.org/faq/content-is-missing-after-install/
If the provided solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us on the WPML support forum: https://wpml.org/forums/forum/english-support/
Problem: The client with an Editor role is unable to translate pages and posts using WPML. Solution: We recommend assigning the correct language pairs for the Editor user in WPML. To do this, navigate to WPML -> Translation Management -> Translators and set up the necessary language pairs. For detailed instructions, please refer to our documentation on how to set up local translators and language pairs. After completing these steps, the issue should be resolved. If this solution does not seem relevant to your situation, please open a new support ticket with us.
