Problem: The client has an issue with a plugin displaying a word in the incorrect language. The main language is Italian, but the word 'Here' is inserted in Italian instead of English, and the client is unable to change it. The translation is located in a .mo file. Solution: We recommend the following steps to resolve the issue: 1. Navigate to WPML -> String Translation. 2. Search for the string 'here'. 3. Select the string and change its language to English at the bottom of the String Translation Table. 4. After the page refreshes, check if you can now add the Italian translation.
If this solution does not apply because it is outdated or not relevant to your case, we suggest opening a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
