Problem: If you're experiencing an issue where clicking a button (e.g., 'Boek nu') on your multilingual site redirects to the English page instead of the expected language page (e.g., Dutch), this might be due to changes in the default language affecting the URL structure. Solution: We recommend following these steps to resolve the issue: 1. Edit the page in the default language. 2. Locate the button and update the link to include the correct language code (e.g.,
https://your-site.nl/nl/een-eerste-kennismaking
). 3. Save and update the page. 4. Then, go to the translation for each language and update the button link accordingly.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is experiencing an issue with translating the text "* indicates required fields" into German on a Gravity Form within a multilingual site. The text appears correctly in Dutch and English, but not in German. Solution: We recommended that the client provide temporary access (WP-Admin and FTP) to their site for further investigation. We also advised backing up the database and website before making any changes. The client resolved the issue by removing some inactive plugins, which resolved the translation problem without further action needed.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket at WPML support forum.
